Human Resources Manager

International Tennis Integrity Agency; Greater London; On-site; GBP 50,000 - 55,000; Full time

Job summary

A sports integrity organization in Greater London is seeking an experienced HR Manager to lead HR strategies and foster a positive working environment. The role involves managing recruitment processes, compliance with HR policies, and promoting organizational culture. The successful candidate must have a proven HR management background and excellent communication skills. This position offers a competitive salary, private medical insurance, and an exciting work environment.

Benefits

Competitive salary

Private Medical Insurance

Pension Scheme

25 days holiday plus UK bank holidays

Qualifications

• Proven track record of HR management at strategic and operational levels.
• Experience in developing organizational culture and values.
• Strong ability to work collaboratively with senior stakeholders.

Responsibilities

• Advise managers on Employee Relations and performance management.
• Manage day-to-day HR requirements for the ITIA.
• Lead the EDI working group initiatives.

Skills

HR management

Communication skills

Organizational development

Employee Relations

Equality, Diversity & Inclusion

Education

Level 5 CIPD or equivalent experience

Tools

Microsoft Office

Job description

Organisation International Tennis Integrity Agency Salary £50,000 - £55,000 Location Roehampton Contract type Fixed Term (Full time) Closing date 28 November 2025 Job Description Following the establishment of an inhouse HR department we are seeking a full or part time HR manager to join us to continue work to embed good practices and support the development of the HR coordinator. In addition, due to an expiring lease on our current premises a key aspect of the role will be being part of the project team working on an office move for the ITIA in Q4 2026.

ITIA Overview

The International Tennis Integrity Agency (ITIA) is an independent body established in 2021 by International Governing Bodies of Tennis (ITF, ATP, WTA and Grand Slams) to promote, encourage, enhance and safeguard the integrity of professional tennis worldwide. The ITIA administers the Tennis Anti-Corruption and Tennis Anti-Doping Programmes. For more information about the ITIA and its work, please visit

Purpose of the Role

We are seeking a fixed term full or part-time HR Manager, reporting to the Senior Director of Business Services. As the most senior HR Practitioner within the ITIA, the principal purpose of the HR Manager role is to manage the organisation’s HR strategy and plans, culture, values, policies and processes to enable our people to operate effectively.

The role is pivotal in recruiting, managing, developing and retaining diverse talent so that the ITIA has the capacity, capability, commitment and culture to produce and sustain high performance.

Key Responsibilities

• Advising and supporting managers on all Employee Relations issues, including performance management; sickness & absence; and disciplinary & grievance procedures.
• Monitoring, updating and advising team members on all HR policies and processes to ensure they are adhered to and effectively communicated.
• Recommending and developing employee relations practices to foster a positive employer-employee relationship including making recommendations on best practice and legislation.
• Managing day to day HR requirements for the ITIA with support from HR Coordinator.
• Overseeing recruitment, selection and onboarding / induction process.
• Reviewing all recruitment processes and practices to ensure all vacancies are filled in the most cost and time-efficient way.
• Managing the Training Plan and Policy.
• Managing the HR budget
• Being an ambassador for Equality, Diversity & Inclusion and Health and Wellbeing.
• Leading the EDI working group and working with external stakeholders to create and execute meaningful initiatives as per the EDI calendar each year including around wellbeing.
• Being an ambassador for Wellbeing ensuring practices are appropriately reflected across our activities.
• Overseeing employee surveys and suggesting actionable insights to improve employees’ experience.
• Overseeing exit interviews and making actionable recommendations based on data.
• Visibly demonstrating the ITIA Values and ensuring that they are embedded throughout the business.
• Assisting in the delivery of a comprehensive cultural, behaviours, values and team building programme for the team, in close consultation with the senior executive leadership.

Essential Qualifications

• A proven track record of HR management in end-to-end HR positions, operating at both a strategic and operational level.
• Evidence of continuous improvement of a HR department; ensuring that the organisation’s structure and people are set up to deliver success.
• Experience of successfully developing and embedding organisational culture and values within a workforce.
• A track record of maintaining and updating HR policies and processes, including looking for ways to continuously improve.
• Excellent influencing and communications skills, demonstrating the ability to work collaboratively, credibly and confidently with a wide range of senior stakeholders, including Executive and Board colleagues, both inside and outside the organisation.
• Strong communication skills to influence the Executive Team on complex issues.
• Ability to work independently and use initiative.
• Sound working knowledge of Microsoft Office and HR systems.
• Minimum Level 5 CIPD or equivalent experience.

Desirable Qualifications

• An interest in and understanding of tennis (or other elite sports)
• Line management experience in a fast-paced organisation
• Mental Health First Aider

Benefits

• An exciting working environment in a dynamic, international sports body
• Competitive salary (circa £50-55k dependent on experience)
• Lunch (when in the office)
• 25 days holiday per annum plus UK bank holidays
• Comprehensive Private Medical Insurance
• Contributory Pension Scheme
• Life Insurance & Income Protection Scheme

At the ITIA, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates from underrepresented groups.