Human Resources Business Partner

Eyzon Limited; Leeds; Sur place; GBP 50 000 - 55 000; Plein temps

Résumé du poste

Eyzon Limited is seeking a commercially minded HR Business Partner to join a fast-paced Leeds-based team on a 12-month fixed-term contract. This hands-on role partners with operational leaders to deliver pragmatic HR advice and manage high-volume ER cases.

You’ll build strong stakeholder relationships, drive employee relations trends analysis and coach managers to take ownership of people issues, balancing employee experience with business needs.

Qualifications

• Experience in an HR Business Partner, HR/ER Advisor or similar operational HR role.
• Strong employee relations experience, with the ability to manage a high volume of cases effectively.
• Excellent relationship-building and stakeholder management skills.

Responsabilités

• Partner with operational leaders and managers to deliver effective, commercially focused HR support.
• Manage a high volume of employee relations cases, including disciplinary, grievance, performance, absence and capability matters.
• Take a proactive approach to ER, identifying trends, addressing issues early and reducing the risk of escalation.
• Build strong, trusted relationships with stakeholders, influencing and coaching managers to improve their people management skills.
• Support managers in making confident, consistent and commercially sound people decisions.
• Use HR data and ER trends to identify recurring issues and recommend practical solutions.
• Drive consistency in the application of HR policies, processes and employment legislation.
• Contribute to a positive employee experience while supporting operational performance and business objectives.

Connaissances

HR Business Partner

Employee relations

Stakeholder management

Coaching managers

Commercial awareness

HR data analysis

Description du poste

We’re looking for a commercially minded HR Business Partner to join a fast-paced organisation in Leeds on a 12-month fixed-term contract.

This is a hands-on, operationally focused HRBP role, ideal for someone who thrives in a fast-paced environment, enjoys building strong relationships with stakeholders and takes a proactive approach to employee relations.

You’ll partner closely with managers across the business, providing pragmatic HR advice, managing complex and high-volume ER cases, and helping leaders build confidence and capability in handling people matters. The focus is on being visible, solutions-driven and commercially aware, balancing employee experience with business needs.

Experience in a contact centre, call centre or similarly fast-paced, high-volume environment would be particularly valuable.

Key Responsibilities

• Partner with operational leaders and managers to deliver effective, commercially focused HR support.
• Manage a high volume of employee relations cases, including disciplinary, grievance, performance, absence and capability matters.
• Take a proactive approach to ER, identifying trends, addressing issues early and reducing the risk of escalation.
• Build strong, trusted relationships with stakeholders, influencing and coaching managers to improve their people management skills.
• Support managers in making confident, consistent and commercially sound people decisions.
• Use HR data and ER trends to identify recurring issues and recommend practical solutions.
• Drive consistency in the application of HR policies, processes and employment legislation.
• Contribute to a positive employee experience while supporting operational performance and business objectives.

Skills/Experience

You’ll be a credible and resilient HR professional who is comfortable operating at pace and managing competing priorities. You’ll enjoy working closely with the business, building relationships and finding practical solutions to people challenges.

You’ll ideally bring:

• Experience in an HR Business Partner, HR/ER Advisor or similar operational HR role.
• Strong employee relations experience, with the ability to manage a high volume of cases effectively.
• Experience working in a call centre, contact centre, customer service operation or another fast-paced, people-intensive environment.
• Excellent relationship-building and stakeholder management skills.
• A proactive, solutions-focused approach, with the confidence to challenge and influence when needed.
• Strong commercial awareness and the ability to balance people considerations with operational requirements.
• The ability to coach managers, build capability and support them in taking ownership of people issues.

This is a 12-month FTC based in Leeds, offering c£50,000 - £55,000 per annum.