Human Resources Advisor

Silver Birch Care; East Finchley; On-site; GBP 38,000 - 45,000; Full time

Job summary

A healthcare provider in East Finchley is seeking a motivated HR Advisor to support managers with employee relations and HR processes. This role focuses on handling complex HR issues and improving group processes. Candidates should ideally possess a CIPD qualification and have strong communication skills. The position offers a salary of up to £45,000 based on experience and qualifications.

Qualifications

• A CIPD or relevant HR qualification is desirable.
• Motivated to achieve excellence and improvement of personal performance.
• Ability to multi-task and prioritize responsibilities.

Responsibilities

• Be the first point of contact for HR advice.
• Support managers on complex employee relations issues.
• Conduct and manage the monthly sickness reporting process.

Skills

Motivation for excellence

Attention to detail

Ability to multi-task

Excellent communication skills

Strong interpersonal skills

Education

CIPD or relevant HR qualification

Job description

About the Company

Reporting to the Group Head of HR, the HR Advisor will serve as the first point of contact for professional advice and support to managers on complex employee relations matters, including disciplinary, grievance, and performance management issues, as well as managing sickness absence cases from start to finish.

About the Role

This is an exciting time to join the business, with significant growth creating opportunities for the HR Advisor to develop into a future HR Business Partner role. The business is also undergoing an HR transformation, including the introduction of new systems such as Sona (HR system), Tribepad (Applicant Tracking System), and YourHippo (Learning & Development platform), all of which will enhance the employee experience and drive efficiency across the organisation.

Responsibilities

• Proactively look at ways to improve and simplify our group processes and harmonising where appropriate (this includes providing impartial advice, understanding the escalation process and improving self-service and encouraging where appropriate).
• Be the first point of contact for HR advice included but not limited to, employee relations, policies, processes.
• Provide pro-active support to managers on complex employee relations issues in particular attendance, disciplinary, grievance and absence meetings and advise those leading the issues on the appropriate approach, ensuring this complies with the relevant employment legislation, policies and best practice. This includes investigation and hearing packs, note taking and outcome letters.
• Support our line managers to resolve individual performance/capability issues using appropriate tools, e.g. performance improvement plans and support the manager in taking swift action as appropriate.
• Promote line manager self-service of HR systems, policies and processes, toolkits, challenging where appropriate.
• Support the annual appraisal process, including appraisal coaching/workshops, communications to the organisation and compliance reporting.
• Support the wider Group HR team with key projects.
• Support the HR Administrator with the family friendly processes, including Maternity, Paternity, Adoption and Shared Parental Leave.
• Conduct and manage the monthly sickness reporting process, working alongside the HR Advisor – Midlands/Southeast division.
• Provide HR system support and maintenance including HR reporting.
• Where required, provide efficient and professional HR administrative support to the HR team.
• Assist and oversee all HR payroll administration where required and work closely with payroll to ensure all HR information is recorded accurately.
• Process and manage any people related subject access requests.
• Oversee monthly compliance reports and subsequently act to ensure colleagues have the correct registrations/indemnity/DBS/citizenship checks are in place in line with our professional registration policy.
• Support the HR KPI monthly and quarterly reporting process alongside the HR Administrator and proactively develop strategies for improving areas of concern.
• Support HR policy reviews and development.

Qualifications

• A CIPD or relevant HR qualification is desirable.

Required Skills

• Motivated to achieve excellence and improvement of personal performance with a positive can-do attitude.
• Great attention to detail.
• Ability to multi-task and prioritise responsibilities and work under pressure.
• Excellent communication and strong interpersonal skills, and an ability to build strong relationships.
• Commitment to continued personal development, maintaining an up-to-date knowledge of developments across the field, industry, legislation/regulations, and practice relevant to your role.

Pay range and compensation package

• This role is advertised up to £45,000 based on experience and qualifications.

Equal Opportunity Statement

We are committed to diversity and inclusivity.

This role is subject to a satisfactory DBS check and referencing.