Human Resources Administrator

Ocado Logistics; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company is seeking detail-focused People Administrators for a 6-month FTC. You will manage employee queries and administrative tasks across HR systems, collaborating in a dynamic team. Ideal applicants have a background in administration or customer service, with strong communication skills and a proactive attitude. This role offers hybrid working and a range of employee benefits including flexible work and wellbeing support.

Benefits

Flexible Work

Wellbeing Support

Generous Leave

Pension Plan

Private Medical Cover

Family-Friendly Policies

Financial Aid

Shuttle Services

Share Schemes

Shopping Perks

Financial Protection

Qualifications

• Experience in administration, customer service, or hospitality.
• Excellent communication skills and ability to work at pace.
• Naturally curious and enjoys solving problems.

Responsibilities

• Respond to colleague queries across HR systems.
• Manage people-related administrative tasks.
• Generate and maintain reports for people data using Excel.

Skills

Administration

Customer service

Attention to detail

Excellent communication

Problem-solving

Organisational skills

Data management

Tools

Google Sheets

Excel

Job description

Overview

People Administrator (6-Month FTC) – Ocado Logistics

Location: Hybrid - 2x days a week in Hatfield

Contract: 3x 6-month fixed term contracts available

3x roles available for immediate starts!

We’re excited to offer a fantastic opportunity for three detail-focused administrators to join our People team at Ocado Logistics on a 6-month FTC basis.

Whether you have experience in an administrative role or are looking to transition from customer service or hospitality into HR administration, this could be a fantastic next step in your career. If you enjoy problem-solving, working with systems, supporting others, and take a proactive approach to your work, we’d love to hear from you.

What you’ll be doing

As a People Administrator in our People Operations Team, you’ll act as the first point of contact for employee queries across our workforce of over 16,000 colleagues. Using a range of HR systems, you’ll take ownership of each enquiry from start to finish- ensuring every colleague receives clear, accurate, and timely support.

We have several exciting opportunities available! You’ll join either our Employee Relations or Shared Services team, where you’ll play a key role in supporting the team with tasks such as raising contracts, managing leavers, reporting absences and using our various HR systems!

No two days are ever the same — you can expect variety, collaboration, and the satisfaction of making a real difference in a fast-paced, supportive environment alongside a growing and talented team.

Your responsibilities

• Responding to colleague queries across our HR systems, providing accurate and timely information
• Managing people-related administrative tasks, including system access, data updates, absence reporting, letter creation and audit checks
• Using Google Sheets and Excel to generate and maintain reports for people data

We are looking for someone who

• Has a background in administration, customer service, or hospitality, and is confident working at pace.
• Someone with excellent communication attention to detail
• Is naturally curious, a fast learner, and enjoys solving problems.
• Delivers brilliant customer service with a friendly, professional tone.
• Is organised, detail-oriented, and able to manage multiple queries with care and accuracy.
• Has excellent written communication skills and can adapt messaging for different audiences.
• Is proactive, resilient, and thrives in a changing environment.
• Prior experience with HR is a plus—but not essential. We’ll teach you everything you need to know.

Why join Ocado Logistics?

This is your chance to join a People Team that’s passionate about service, innovation, and shaping the colleague experience across our business. You’ll be part of a collaborative, supportive team where your contributions make a real difference, all whilst growing your HR experience!

• Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
• Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
• Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
• Private Medical Cover: Rest easy with comprehensive private medical insurance.
• Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
• Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
• Shuttle Services: Convenient free shuttle buses connect you to work.
• Share Schemes: Join exciting share plans to participate in our success.
• Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
• Financial Protection: We offer Income Protection and Life Insurance for financial security.

Next steps

If you're excited by the opportunity to make an impact in a fast-moving People function—and you're available to start immediately - we’d love to hear from you. Even if you don't tick every box but have a passion for helping people and a great attitude, please apply.

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status