Human Centered Design - User Researcher

Project Freelance; Greater London; Ibrido; GBP 48.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private healthcare

Pension

Share scheme

Descrizione del lavoro

CGI is recruiting a User Researcher for its UK Centre of Excellence for Human-Centred Design, Sparck. You will lead evidence-based research across complex service areas, translating insights into design and policy outcomes, influencing service design at scale while collaborating across disciplines.

The role is hybrid, with 2–3 days per week on client sites/offices in the UK. We offer a competitive package including a strong pension, private healthcare and a share scheme, with flexibility for

Descrizione del lavoro

At CGI, we’re transforming how people interact with digital services that truly make a difference. You’ll be joining CGI’s UK Centre of Excellence for Human-Centred Design; a team we call Sparck.

As a User Researcher, you’ll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You’ll lead research across complex service areas, translating deep user insight into design and strategic decisions. This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world’s most trusted digital consultancies.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.

We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but you will be expected to travel to CGI offices or client sites 2-3 days per week on average.