Human Capital Associate

PwC; Kingston upon Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global professional services firm in the UK seeks a Human Resources representative to assist in executing HR transactions and providing administrative support. Responsibilities include supporting onboarding processes, scheduling interviews, and maintaining employee files. The ideal candidate will have a degree in HR Management or Business Administration and 1-2 years of experience in HR. Strong communication and organizational skills are essential for success in this fast-paced environment.

Qualifications

• 1 - 2 years of relevant HR experience required.
• Ability to maintain confidentiality of client and firm information.
• Proficiency in supporting benefits administration process.

Responsibilities

• Assist with job postings and HR transactions.
• Support onboarding and offboarding processes for employees.
• Coordinate scheduling for interviews and performance management.

Skills

Communication

Organizational skills

Interpersonal skills

Attention to detail

Change agility

Education

First degree in Human Resources Management or Business Administration

Bachelor Degree - Human Resource Management

Tools

HR Software

Job description

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. Driven by curiosity, you are a reliable, contributing member the Human Capital team in Jamaica. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Responsibilities

• Assist with Job postings and Workday transactions; including job requisitions, distribution and analysis of recurring and ad hoc reports, documentation support, and employee electronic file maintenance
• Assisting with all aspects of on-boarding and off-boarding of employees
• Assisting with the coordination and completion of probation evaluations and employment confirmations
• Tactical support for scheduling interviews and annual performance management (e.g. assembling files, reports, meeting scheduling, etc.)
• Coordinating programmatic rewards and awards processes (e.g. service awards, spot bonuses, etc. as applicable)
• Arranging and assembling content and logistics for Human Capital and People activities and initiatives, including but not limited to GPS, Town Hall Meetings, People Committees / focus groups, office events, etc. as requested
• Responding to inquiries from Partners and staff regarding HR policies/processes, directing them where they can find additional information
• Supporting Immigration process for visas/work permits/ work authorizations
• Supporting benefits administration process
• Other general administrative support - employee file maintenance, job letters, staff communications, recruitment mailbox, background/reference checks
• Supporting internal HR audits to ensure compliance
• Perform other HR duties as required

Expectations & Qualities

• Respects and maintains confidentiality of client, staff and firm information
• Ability to build and sustain effective client/customer relationships
• Demonstrates change agility and ability to multi-task and meet critical deadlines with minimal supervision
• Active and involved team player
• Strong organizational skills
• Excellent time management skills, attention to detail and follow-through
• Strong written, verbal communication and interpersonal skills

Educational Level

• First degree in Human Resources Management Studies/Business Administration, or equivalent experience
• Experience Level
• 1 - 2 years of relevant experience
• Education (if blank, degree and/or field of study not specified)
• Degrees/Field of Study required: Bachelor Degree - Human Resource Management
• Degrees/Field of Study preferred, Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Data Quality, Documentation Administration, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance, Human Resources Management (HRM), Inclusion, Intellectual Curiosity {+ 6 more}