HubSpot CRM Manager

Steadman Hub; City Of London; Remote; GBP 50,000 - 60,000; Full time

Job summary

A forward-thinking education company is looking for a skilled HubSpot CRM Manager to enhance their CRM capabilities. You will lead the strategic development and management of the HubSpot platform, focusing on optimising user journeys across marketing, admissions, and support. Ideal candidates should have proven experience with HubSpot, excellent communication skills, and relevant certifications. This is a fully remote role within the UK, with opportunities for growth.

Benefits

Competitive salary of £50,000-£60,000

Fully remote role within the UK

Opportunities for growth and leadership

Qualifications

• Proven experience managing & optimising HubSpot CRM in a fast-paced organisation.
• Strong understanding of HubSpot’s platforms, with Service Hub preferred.
• Experience integrating HubSpot with third-party services.

Responsibilities

• Lead the strategic development of HubSpot CRM platform.
• Design and implement automation workflows.
• Build dashboards and segmentation strategies.
• Map user journeys and optimise CRM touchpoints.

Skills

Managing HubSpot CRM

Understanding of Marketing, Sales, and Data Hubs

Excellent communication skills

Education

HubSpot certifications

Tools

HubSpot

Zapier

Salesforce

Job description

Steadman Hub is partnered with a forward-thinking education company that is seeking a skilled HubSpot CRM Manager to join its mission-driven team. Dedicated to transforming the way learners engage with digital education, this organisation is scaling its CRM capabilities to better serve students, educators, and partners across the UK. The company offers a collaborative remote-first culture where passionate professionals thrive.

As HubSpot CRM Manager, you'll take full ownership of the company's HubSpot ecosystem - driving strategic improvements across marketing, admissions, and learner support. You'll work cross-functionally with marketing, operations, and tech teams to ensure HubSpot is fully optimised to deliver seamless user journeys, actionable insights, and scalable automation. This is an ideal opportunity for a hands-on HubSpot expert who wants to make a meaningful difference in education while building best-in-class CRM infrastructure.

Key Responsibilities

• Lead the strategic development and day-to-day management of the HubSpot CRM platform.
• Design and implement automation workflows across Marketing, Sales, and Data Hubs.
• Build dashboards, reports, and segmentation strategies to support data-driven decision-making.
• Collaborate with internal & external stakeholders to map user journeys and optimise CRM touchpoints.
• Provide training and support to ensure successful adoption across teams.

Experience & Skills Required

• Proven experience managing & optimising HubSpot CRM in a fast-paced organisation, ideally within education or tech sectors.
• Strong understanding of HubSpot's Marketing, Sales, and Data Hubs (Service Hub is preferred).
• Excellent communication skills with the ability to translate technical CRM capabilities into business impact.
• HubSpot certifications and experience integrating with third-party platforms (e.g. Zapier, Salesforce, custom APIs).

Benefits

• Competitive salary of £50,000-£60,000, depending on experience.
• Fully remote role within the UK, with occasional meet-ups.
• A purpose-driven culture with clear opportunities for growth and leadership.