Hub Manager: Safer Custody HMP Winchester (Ref: 12174)

HM Prison and Probation Service; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public service organization is seeking a candidate to manage administrative processes within their Business Hub. Responsibilities include overseeing the Safer Custody Hub activities, maintaining ACCT processes, and producing essential management information to support performance measures. The ideal candidate will have relevant experience in administration, strong leadership skills, and excellent communication abilities.

Benefits

Civil Service pension with employer contribution

Access to learning and development

Flexible working options

Annual leave

Public holidays

Qualifications

• Proven experience in managing administrative processes.
• Strong understanding of financial principles and policies.
• Ability to analyze data and produce reports.

Responsibilities

• Manage the Safer Custody Hub's transactional activities.
• Ensure ACCT processes are updated and maintained.
• Provide business management information to support performance measures.

Skills

Communication

Leadership

Analytical skills

Teamwork

Education

Relevant experience in administration

Job description

The job holder will be responsible for managing the administrative processes within the Business Hub, assisting the management of business processes ensuring data integrity, adhering to financial principles, policy and procedures. They will provide accurate and reliable business management information to support performance measures within the establishment.

Responsibilities

• Manage the transactional activity associated with the Safer Custody Hub and the team within this area. This includes ensuring the following paperwork is complete, checked, and ready for onward transmission where applicable;
• Ensure that the Assessment, Care in Custody & Teamwork (ACCT) and violence reduction processes within the establishment are updated and maintained;
• Ensure ACCT reviews are completed and produce key stakeholders of current trends in self‑harm and violent incidents;
• Monitor, prepare and publish information about prisoners currently subject to ACCT observations and violence reduction incidents to relevant colleagues and managers;
• Develop and manage establishment processes to follow up on information provided by Incident Reports (IRs), UK Borders paperwork and anti‑bullying paperwork;
• Ensure prisoner files for Safer Custody are maintained;
• Ensure that the recording and reporting of all incidents of self‑harm / threats of self‑harm and any acts of violence, informing relevant stakeholders;
• Ensure that the reporting of serious incidents of violence, self‑harm and suicide attempts to Duty Governor on day of incident;
• Act as the nominated point of contact for Deaths in Custody (DIC); manage contingencies, representation at Coroner’s Court;
• Ensure accurate statistical information is prepared to inform local and regional meetings and communicated effectively to all stakeholders;
• Ensure actions arising from Standard Audit, Her Majesty Inspectorate of Prisons (HMIP) Action Plans, Managing Quality of Prison Life (MQPL) surveys including Local Self‑Audit Action Plans and Resettlement strategies are delivered;
• Investigate and manage prisoners complaints within the group where requires;
• Provide management and direction to safer custody team through briefings, building informal and formal relationships and effective communication;
• To undertake promotional and support opportunities as a Safer Custody Champion;
• Undertake other administrative management tasks including:
• Assist the Head of Function in developing and delivering Safer Custody;
• Contribute toward the development of local policy, procedures and practice and ensure consistency of application;
• Promote Prison Service policy in all activities and behaviours by promoting diversity, decency, safety and reducing re‑offending agendas;
• Manage devolved budget in accordance with the financial procedures outlined in the budget delegation;
• Attend relevant boards/meetings, as directed by line manager;
• Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate;
• Attend relevant unit meetings as and when required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working;
• Analyse and act on data collected by the Hub and produce any relevant reports to show findings;
• Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales;
• Monitor performance of the Hub;
• Draft all external and internal communications on behalf of the Hub;
• Provide Head of Function with management information relating to the relevant area;
• Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management;
• Undertake all duties around Managing Challenging Behaviour;
• Act as first point of contact for relevant external stakeholders;
• Act as requisitioner or approver dependant on local policy;
• Manage a safe working environment for staff, prisoners and visitors. Ensure Health and Safety legislation is followed ensuring Safe Systems of Work (SSOW) and risk assessments are completed in a timely manner and any faults reported promptly;

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under the Job.

Behaviours

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service
• Leadership
• Working Together

This vacancy is using Success Profiles and will assess your behaviours and strengths. Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality Requirements

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the EUSS
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Alongside your salary of £36,151, HM Prison & Probation Service contributes £10,472 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work‑life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97 %
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ