Hub Manager: Care Operations & Compliance

City and County Healthcare Group Ltd; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading care service provider in the United Kingdom is seeking a Hub Manager to oversee the Southwark Hub. In this role, you will manage daily operations, ensure compliance, and support onboarding of new clients across multiple branches. The ideal candidate has a minimum of 4 years in a management role within the Health and Social Care sector and strong leadership, communication, and problem-solving skills. The position offers career growth and a competitive benefits package, including up to 14% discount at major retailers.

Benefits

22 Days Holiday (increasing to 25 after 3 years)

Occupational Maternity Pay

Occupational Paternity Pay

Death in Service Payment

Occupational Sick Pay

Discounts at retailers

Qualifications

• Minimum of 4 years in a management role within the Health and Social Care industry.
• Strong knowledge of the CQC single assessment framework.
• Proven experience in people management and team leadership.
• Skilled in building effective relationships with stakeholders.
• Solution-focused approach to problem-solving.
• Strong verbal and written communication abilities.
• Proficiency in IT including Microsoft Office and bespoke systems.
• Confident negotiation and influencing skills.

Responsibilities

• Oversee day-to-day operations of the Southwark Shared Service Hub.
• Ensure compliance across services including Domiciliary Care.
• Collaborate with Local Authorities, CCGs, and Commissioners.
• Lead Field Care Supervisors and Intake Coordinators to onboard clients.

Skills

Leadership Skills

Stakeholder Management

Problem‑Solving Mindset

Communication Skills

Technical Skills

Negotiation and Influencing

Education

NVQ Level 3 or higher in Health and Social Care

Tools

Microsoft Office (Excel)

Job description

A leading care service provider in the United Kingdom is seeking a Hub Manager to oversee the Southwark Hub. In this role, you will manage daily operations, ensure compliance, and support onboarding of new clients across multiple branches. The ideal candidate has a minimum of 4 years in a management role within the Health and Social Care sector and strong leadership, communication, and problem-solving skills. The position offers career growth and a competitive benefits package, including up to 14% discount at major retailers.