HR Team Leader

Macmillan Davies; Liverpool; On-site; GBP 40,000; Full time

Job summary

A leading service delivery firm in Liverpool is seeking an experienced HR Team Leader to oversee a high-performing HR shared services team. You will manage escalated HR and payroll queries, monitor KPIs, and drive improvement initiatives. The ideal candidate will have proven experience in HR shared services, excellent communication skills, and proficiency in MS Office. This position offers a competitive salary and excellent benefits.

Benefits

Competitive benefits

Qualifications

• Proven experience in HR shared services ideally.

Responsibilities

• Lead a team within a very busy HR shared service environment.
• Manage escalated HR and payroll queries as required.
• Monitor KPIs and SLAs effectively.
• Drive continuous improvement initiatives.
• Collaborate successfully with internal and external stakeholders.

Skills

Excellent communication and interpersonal skills

Excellent organisational and diary management abilities

Proficiency in MS Office, especially Excel

Ability to thrive under pressure and manage changing priorities

Job description

HR Team Leader (Shared Services), Merseyside, £40,000 Per Annum

Macmillan Davies is proud to be partnering with a leading service delivery firm business who are seeking an experienced HR Team Leader to oversee a high-performing HR shared services team, delivering excellent employee experiences and streamlined HR support.

Main duties include:

• Lead a team within a very busy HR shared service environment
• Manage escalated HR and payroll queries as required.
• Monitor KPIs and SLAs effectively
• Drive continuous improvement initiatives
• Collaborate successfully with internal and external stakeholders to support strategic initiatives

The ideal candidate will have:

• Proven experience in HR shared services ideally.
• Excellent communication and interpersonal skills across all levels
• Excellent organisational and diary management abilities
• Proficiency in MS Office, especially Excel
• Ability to thrive under pressure and manage changing priorities

This role is an exciting opportunity for a skilled HR professional to make a real impact within a dynamic and fast-paced organisation. The role also comes with some excellent competitive benefits.

To apply, please send your CV or contact Amy Mottershead at [e-mail] for more details.