HR Systems Manager

Web Recruit Ltd; Greater London; Hybrid; GBP 40,000 - 46,000; Part time

Benefits offered by this job

Salary £40,000–£45,500 FTE per year

London weighting / Home Working Allow

Annual leave

Pension match up to 6%

Flexible working from day one

Sick leave & family leave

Eye care & flu vouchers

Cycle to Work

Training & career development

Job summary

Family Action is seeking an HR Systems Manager (part-time, 29.6 hours/week) to lead the HR information system (iTrent) development and optimisation. Hybrid London/home-based with attendance in the London office twice weekly. You’ll work with HR, Payroll and Operations to improve processes and reporting.

Required: strong HRIS experience, system development and CIPD Level 5 (or equivalent). Flexibility and commitment to equality and inclusion encouraged.

Qualifications

• Experience administering and maintaining an HRIS.
• Ability to configure systems to complex org changes.
• Ability to translate HR requirements into system solutions.

Responsibilities

• Lead development and enhancement of the HR information system (iTrent).
• Collaborate with HR, Payroll and Operations for improvements.
• Improve reporting and training to maximise system use.
• Support organisational change and new service implementations.

Skills

HRIS administration

HR system development

System testing

Training & coaching

HR knowledge

Education

CIPD Level 5 or equivalent

Job description

London (N1) (with hybrid working) or home-based in the UK

About Us

At Family Action, we transform lives by providing practical, emotional, and financial support to those experiencing poverty, disadvantage, and social isolation.

Since 1869, we’ve been building stronger families, and today, we work with over 60,000 families across more than 190 services. We also support thousands more through national programmes and grants, helping everyone find the tools to overcome challenges and thrive.

We are now looking for an HR Systems Manager to join us on a permanent, part-time basis, working 29.6 hours per week. We welcome applications from people seeking alternative flexible working arrangements.

For colleagues based at our London office (N1), we operate a hybrid working model with an expectation of attending the office twice per week.

The Benefits

• Salary of £40,000 - £45,500 FTE per annum (£32,000 - £36,400 pro rata per annum)
• £3,092.80 Inner London Weighting (if London-based) or £384 Home Working Allowance (if home-based) per annum
• 30 days' annual leave (pro rata) plus bank holidays
• Up to 6% matched pension contributions
• Flexible working arrangements, with the right to request flexible working from day one
• Enhanced paid sick leave and family leave
• Eye care and winter flu jab vouchers
• Cycle to Work scheme
• Ongoing training and career development opportunities

This is an excellent opportunity for an HR systems professional with strong technical expertise and a thorough understanding of HR processes to join our dedicated charity.

You'll have the chance to make a meaningful difference that will help us continue to support thousands of families facing difficult circumstances, whilst further developing your expertise.

What's more, you'll enjoy the flexibility to shape your working arrangements around your life, with the option to work from home anywhere in the UK or take advantage of hybrid working in London, and part-time hours that will enable you to fulfil your other commitments.

The Role

As our HR Systems Manager, you will lead the development and improvement of our HR information system, iTrent, ensuring it meets the needs of colleagues across Family Action.

Working alongside the HR Systems and Operations Manager, as well as the HR and Payroll teams, you'll seek to improve system functionality, develop and test new modules, and introduce enhancements that make processes more efficient.

You'll also support organisational change by adapting the system to evolving requirements, while strengthening HR reporting and helping colleagues make effective use of the information and tools available to them.

Additionally, you will focus on the following areas:

• HR Systems Management and Development
• Automation, self-service and process improvement
• Data and Reporting
• HR and Payroll Processes
• Support, Training and Development of colleagues across the organisation

About You

To be considered as our HR Systems Manager, you will need:

• Significant experience of administering and maintaining an HR information system (HRIS)
• Experience of supporting system development, testing, implementation and continuous improvement
• Experience of configuring HR systems to meet complex organisational requirements, including restructures, TUPE transfers and new service implementations
• Experience of providing guidance, training and coaching to HR colleagues, managers and employees with different levels of systems knowledge
• In-depth knowledge of complex HR processes and the ability to translate business requirements into effective systems solutions
• Good working knowledge of employment legislation and its implications for HR processes and systems
• A CIPD Level 5 qualification and/or equivalent experience working in HR

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

The closing date for this role is Sunday 15 November 2026 at 23:59.

Other organisations may call this role HRIS Manager, HR Systems Specialist, HRIS Specialist, HR Technology Manager, People Systems Manager, HR Applications Manager, or HR Systems Lead.

Our Commitment to Equality, Diversity & Inclusion

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us, and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children, and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.