HR Shared Service Co-ordinator

The Orders of St John Care Trust; Lincoln; Hybrid; GBP 27,000; Full time

Job summary

A regional care trust in Lincoln is seeking an HR Shared Services Co-ordinator to manage HR and Training administrative duties. The ideal candidate will have strong communication skills, excellent telephone manner, and the ability to form positive relationships. This role offers a competitive salary of £26,405 per year, along with various benefits such as 25 days holiday and development opportunities, working in a hybrid model.

Benefits

25 Days Holiday plus 8 bank holidays

NEST Pension

Life Assurance

Free onsite parking

Development and progression opportunities

Discounts via blue Light card

Qualifications

• Ability to undertake routine administration including drafting letters.
• Ability to form positive relationships with colleagues.
• Respectful and supportive towards other staff.

Responsibilities

• Manage employee training information input to HR.NET.
• Promote and maintain training course schedules.
• Secure venues for training events.

Skills

Excellent telephone manner

Effective communication

Time management skills

Teamwork

Job description

HR Shared Services Co-ordinator

Location: Eyre Court, Lincoln

Salary: £26,405 per annum

Hours of work: 37.5 hours per week, hybrid working

About the role:

To support the Shared Service function with the full range of HR, Training & Recruitment administrative duties for the Trust. In addition to support the Operations Centre generally by contributing to the efficient and effective running of the office.

Key responsibilities include:

• To take responsibility for ensuring accurate and correct employee training information is inputted on to HR.NET, including creating and closing course sessions.
• Reviewing and promoting upcoming training courses and maintaining course waiting lists.
• Secure and book suitable training venues and locations for larger training events.
• Prepare Training Materials for Care Certificate Courses.
• Reporting for E-learning and prepare and distribute certificates of completion.
• To act as first point of contact for all HR and Training related queries, including but not limited to updating and publishing the Annual Training schedule.
• To act as point of contact for external Training suppliers, for example First Aid, H&S, Moving & Handling and Minibus.
• Support the applicant to employee onboarding process, ensuring starter forms are provided to payroll according to county deadlines.
• Provide Super User support and advice for applicants and hiring managers using the recruitment system.
• Maintain HR systems with changes or user set ups.
• Maintain HR Shared drive, HRIS and Paper personnel files.
• Administering the employee lifecycle; including but not limited to starters, changes to terms and conditions, transfers and leavers processes.
• Requesting and providing employment references.
• To support the development and implementation of Shared Services through HR & Training administration process improvement.
• Any other duties as delegated by the Shared Service Team Lead.

About you:

• Excellent telephone manner
• Able to undertake substantial amounts of routine administration including drafting non-standard letters etc.
• The ability to form positive relationships with colleagues.
• Be able to communicate effectively and efficiently.
• Have excellent time management skills.
• The ability to work as part of a team and promote harmonious relationships.
• Able to recognise and respect the contributions of other staff and act supportively.

About the benefits:

• 25 Days Holiday plus 8 bank holidays
• NEST Pension
• Life Assurance
• Free onsite parking
• Development and progression opportunities
• Access to blue Light card offering you discounts on shopping, days out, restaurants and much more