HR Services Adviser

Activate Learning; Oxford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An educational organization is looking for an HR Services Adviser to join their team in Oxford. This full-time, hybrid role involves managing onboarding and offboarding processes and providing excellent customer service. Ideal candidates will have HR experience, strong IT skills, and exceptional attention to detail. This is a maternity cover position until January 2027, offering competitive salaries and various employee benefits.

Benefits

Monthly Staff Appreciation Awards

Wellbeing & Resources Groups

Company benefits including free eye tests and health plans

Continuous opportunities for professional growth

Generous Annual Leave

Flexible Working Options

On-Site Facilities

Qualifications

• Experience in onboarding and offboarding processes.
• Knowledge of legal requirements around HR processes.
• Ability to manage a high volume of HR queries.

Responsibilities

• Manage every aspect of the onboarding process for new staff.
• Respond promptly to HR queries.
• Contribute to process improvements for team efficiency.

Skills

Previous experience in an HR role (HR Administrator or HR Assistant)

Understanding of HR processes such as onboarding, Right to Work, and references

Experience using HR systems (HRIS and ATS)

Strong IT skills, including Word, Excel, and Teams

Exceptional attention to detail

Excellent organisational skills and ability to prioritise under pressure

Proactive and can-do attitude

Tools

iTrent

Job description

Activate Learning is looking for an HR Services Adviser to join our collaborative HR Services team in Oxford. This is an exciting opportunity to play a key role in supporting essential HR processes that underpin our staff journey.

Working within a busy front-line HR Services team, you'll deliver a professional, high-quality, and customer-focused service. Your responsibilities will include managing every aspect of the onboarding and offboarding process, ensuring onboarding of all new staff meets legal requirements and adheres to safer recruitment practices and recruitment policies and procedures. Manage the HR Service Desk, on a rota basis, ensuring that all requests are dealt with in a timely and accurate manner.

In addition, you will respond promptly to HR queries, provide excellent customer service, and contribute to process improvements that enhance team efficiency. This is a fast-paced environment where attention to detail and the ability to meet deadlines are essential.

This is a fixed-term, full-time role (37 hours per week), offering a hybrid working model with flexibility based at our Oxford College. This is a maternity cover position until January 2027.

What do you need to be successful as an HR Services Adviser at Activate Learning?

• Previous experience in an HR role (HR Administrator or HR Assistant).
• Understanding of HR processes such as onboarding, Right to Work, and references.
• Experience using HR systems (HRIS and ATS); knowledge of iTrent is an advantage.
• Strong IT skills, including Word, Excel, and Teams.
• Exceptional attention to detail and ability to process large volumes of work accurately.
• Excellent organisational skills and ability to prioritise under pressure.
• A proactive, can do' attitude and willingness to support team goals.

Who we are:

Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.

We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you're working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.

Together, we will bring out the best version of yourself.

Why work with the Activate Learning Group?

Activate Learning Group Employee Benefits:

• Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.
• Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
• Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
• Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.
• Teaching Support: Tailored induction and development programs for teaching staff.
• Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.
• Generous Annual Leave: Up to 6 weeks paid leave.
• Flexible Working: Options include hybrid and remote, term time only, and flexible working patterns.
• Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
• On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.

For a comprehensive list of all of our benefits please visit our Wellbeing at Activate Learning - Activate Learning

Applicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.

Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.

Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.

Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.

Note: Some positions may require a legally mandated health surveillance check for exposure to hazardous conditions.

Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.