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HR Services Administrator

UK Power Networks

Maidstone

Hybrid

GBP 29,000

Full time

Today

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Job summary

A major utility services provider is seeking an HR Services Administrator to join their team in Maidstone. You will handle HR administration tasks, ensure compliance with processes, and support employees and managers. The position offers a salary of approximately £29,000 with additional benefits, including a blended working model after probation. Ideal candidates should have a background in HR or Payroll administration.

Benefits

25 Days Annual Leave plus bank holidays

Reservist Leave additional 18 days full pay

Personal Pension Plan with employer contribution

Cycle to Work and Green Car Leasing Schemes

Discounted gym membership

Employee Assistance Programme

Qualifications

Proven ability to handle multiple tasks and work under pressure.
Strong written and verbal communication skills.
Experience in HR or Payroll administration is an advantage.

Responsibilities

Perform daily HR Services tasks efficiently.
Ensure compliance with GDPR and HR processes.
Assist employees and managers with HR Services inquiries.

Skills

Willingness to take responsibility and assume ownership

Ability to work under pressure and meet deadlines

Work collaboratively in a team

Concise and accurate written style

Intermediate knowledge of Microsoft Word and Excel

Administration experience, preferably HR or Payroll

Desirable CIPD Level 3 or willingness to study

Tools

ATS

Microsoft Outlook

ADP

HRIS

Paychex

Payroll

81506 - HR Services Administrator

This HR Services Administrator will report to the HR Services Team Leader and will work within the Human Resources directorate based in either our Crawley or Maidstone office. You will be a permanent employee.

You will attract a salary of Circa 29,000.00 – depending on experience and a bonus of 7.5%. This role can also offer blended working after the probationary period (6 months) – 3 days in the office and 2 remote.

Close Date : 10 / 10 / 2025

PLEASE NOTE: If you are wanting to be based at our Maidstone site please be advised that you would need to be a car driver as there is no public transport that stops close to our Bircholt Road offices.

We also provide the following additional benefits

25 Days Annual Leave plus bank holidays.
Reservist Leave Additional 18 days full pay and 22 unpaid
Personal Pension Plan Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit Scheme Season Ticket Loan
Tax efficient benefits : Cycle to Work Home & Tech and Green Car Leasing Schemes
Occupational Health support
Switched On scheme providing discount on hundreds of retailers products
Discounted gym membership
Employee Assistance Programme

Job purpose

You will perform the daily HR Services tasks ensuring provision quality administration and advice.

Dimensions

No direct reports works in a team of up to 6 members.

No FAL Level

Principal accountabilities

You will perform the day-to-day HR Services tasks in an accurate and efficient way.
Ensure that any specific responsibilities given are managed and completed competently.
Contribute in implementing improvements on SAP system automation and working practices.
Ensure SLA and audit targets are complied with.
Manage projects that you are allocated.
You will observe all GDPR and all HR Services processes.

Nature and scope : To include

You will perform all daily activities of the team referring issues to the HR Services Team Leader when direction / advice is required but ensuring that any potential serious issues are communicated without delay.
Advise and assist employees, business managers and wider HR Team with queries on HR Services policies e.g. Maternity Flexible working.
Ability to work to deadlines such as payroll close and team service level agreement.
Maintain accuracy following the team auditing process contributing to the objective of 1% inputting errors.

Inputting errors

Ensure that any specific responsibilities you are given are accurately carried out.
You will partake in regular meetings with Team Leader and attend and contribute to Team Briefs.
Build supportive relationships with team members and other wider HR personnel to facilitate One HR initiative.
Help with the identification and facilitation of improvements to processes.
Help test all new processes.
To support with the reconciliation and processing of invoices relating to our HR team.
To support our commitment to providing excellent customer service by submitting details of customer interactions for the weekly customer survey.

Qualifications

Willingness to take responsibility and assume ownership.
Ability to work under pressure and meet deadlines while handling multiple tasks.
Work collaboratively in a team and on own initiative.
Concise and accurate written style and good verbal communication skills.
Intermediate knowledge of Microsoft Word Excel.
Evidence of administration experience preferably HR or Payroll.
Desirable CIPD Level 3 or willingness to study towards.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken i.e. public visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment and where there are legal requirements employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.

Application Information

If you have any queries in connection to this vacancy or your application please contact us quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.

Required Experience

Unclear Seniority

Key Skills