HR Services Administrator

Lidl; Greater London; Hybrid; GBP 29,000 - 38,000; Full time

Job summary

A leading retail company in London is seeking an HR Administrator to join their HR Service Delivery team. The position involves managing HR queries, processing employment references, and maintaining employee records. The ideal candidate should possess strong organizational skills, attention to detail, and be proactive. This role offers a hybrid working model and various benefits including 30 days holiday, a pension scheme, and an in-store discount.

Benefits

30 days holiday

10% in-store discount

Pension scheme

Sabbatical

Enhanced family leave

Qualifications

• Self-motivated and proactive individual with a can-do attitude.
• Significant administration experience essential.
• Excellent verbal and written communication skills.

Responsibilities

• Manage HR queries ensuring timely resolution.
• Process employment referencing and expense claims.
• Maintain employee personal information in the HR system.
• Take minutes during meetings.
• Monitor HR Services team inbox.

Skills

Administrative experience

Communication skills

Time management

Attention to detail

Proactivity

Intermediate MS Office skills

Job description

Summary

£29,700* - £37,400* per annum | 30 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and passionate about what we do.

Just like you.

We are looking for an HR Administrator to join our HR Service Delivery team, based at our Head Office in Surbiton. This role is part of the wider HR Services department and is responsible for delivering a broad range of employee life cycle activities.

Based in our Head Office building in Tolworth, you'll be part of a collaborative team that thrives in the fast-paced retail sector. With your conscientious nature, strong organisational skills, and exceptional attention to detail, you will play a key role in providing customer-focused administrative support to our colleagues. If you thrive in a deadline-driven, fast-moving environment and are passionate about delivering high-quality HR support, this could be the perfect opportunity for you.

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you'll find the work/life balance you need to thrive.

What you’ll do

• Manage and respond to queries via the HR Now system, ensuring timely resolution of tickets.
• Handle employment referencing, including processing and responding to reference requests.
• Process Concur expense claims, ensuring accuracy and compliance with company policy.
• Review and update Knowledge Articles to maintain accuracy and relevance.
• Maintain and update employee personal information in the centralised HR system.
• Take minutes during meetings and calls, ensuring clear and concise documentation.
• Monitor and manage the HR Services team inbox, ensuring emails are actioned or escalated appropriately and in a timely manner.
• Carry out filing duties, ensuring all HR records are organised, up-to-date, and stored securely.
• Demonstrate strong awareness of data protection regulations, ensuring all employee data is handled confidentially and in line with GDPR and company policies.
• Provide support with general HR administrative duties as required.

What you’ll need

• A self-motivated and proactive individual with a can-do attitude
• Significant administration experience essential
• Ability to work under pressure and able to work to critical deadlines
• Able to prioritise own workload and support the team objectives
• Excellent verbal and written communication, with attention to detail
• Intermediate level of MS Office, Excel, and Word
• Awareness of HR processes and GDPR statutory guidance desired

What you’ll receive

30 days holiday (pro rata)

10% in-store discount

Sabbatical

Enhanced family leave

Pension scheme

Plus, more of the perks you deserve

*Includes 10% non-contractual London Weighting allowance.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.