HR Programme Manager - Casual Workforce Transformation

Global Sports Jobs Limited; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Event tickets to Wembley events

Free lunches at Wembley/St George's

Private medical cover

Contributory pension

Leave allowances

Hybrid work model

Job summary

The Football Association is seeking a Programme Manager to lead a major HR transformation programme assessing the impact of Employment Rights Act reforms on its casual workforce.

You will work with senior leaders across HR, Legal, Finance and Operations to design workforce models, build business cases and implement change, on a 12-month fixed-term contract with hybrid working.

Qualifications

• Experience leading HR programmes in complex environments.
• Experience delivering large-scale workforce transformation programmes.
• Strong knowledge of UK employment legislation and its application.

Responsibilities

• Lead a strategic programme to assess the impact of reforms on The FA's casual workforce model.
• Review workforce arrangements, policies and technology solutions.
• Develop future workforce model options and recommendations balancing compliance and operational needs.
• Build business cases and implementation plans for organisation-wide decisions.
• Lead stakeholder engagement across HR, Legal, Finance and Operations.

Skills

HR programme leadership

Stakeholder management

Governance & delivery

Change management

Tools

Workforce planning tools

Job description

About the Role

The Football Association is embarking on a significant casual workforce transformation programme in response to forthcoming Employment Rights Act reforms. The Programme Manager will lead a strategic programme to assess the impact of these reforms on The FA's casual workforce model, which includes almost 3,000 casual workers supporting Wembley Stadium events, England teams, grassroots football and FA Learning. The role involves developing future workforce model options and recommendations that balance legal compliance, operational effectiveness, colleague experience and commercial sustainability. Working closely with senior leaders across HR, Legal, Finance, Technology and operational teams, and in close partnership with HR Business Partners, the postholder will shape how The FA engages, deploys and supports its casual workforce. This is a 12-month fixed-term contract.

Key Responsibilities

• Lead a strategic programme to assess the impact of Employment Rights Act reforms on The FA's casual workforce model.
• Review current workforce arrangements, contractual frameworks, policies, processes and technology solutions.
• Develop future workforce model options and recommendations that balance legal compliance, operational effectiveness and colleague experience.
• Build business cases and implementation plans to support organisation-wide decision making.
• Lead senior stakeholder engagement, consultation and change activity across multiple business areas, working in close partnership with HR Business Partners to ensure a coordinated and consistent approach.
• Identify and manage programme risks, dependencies and legislative developments.
• Review workforce technologies and future system requirements to support compliance, workforce planning and reporting.
• Develop the frameworks, guidance and governance required to support future ways of working.
• Support leaders and managers through significant operational and cultural change, partnering with HR Business Partners to plan, implement and embed change effectively.

Required Experience & Qualifications

• Experience as an HR programme leader who thrives in complex, ambiguous environments and can take a broad business challenge through to practical implementation.
• Experience leading large-scale workforce, people or organisational transformation programmes.
• Strong knowledge of UK employment legislation and its application within operational environments.
• Ability to navigate complexity, balancing legal, commercial and people considerations.
• Exceptional stakeholder management skills, with experience influencing senior leaders and cross-functional teams.
• Strong programme governance, planning and delivery capability.
• Experience building compelling business cases and turning strategy into action.
• A collaborative and pragmatic approach, with the credibility to challenge and influence at all levels.

Preferred Skills

• Experience of contingent, casual, flexible or large-scale workforce models.
• Knowledge of upcoming Employment Rights Act reforms and IR35 considerations.

Workplace

• Hybrid working model: expectation to work from contractual location for part of the week, and as and when required by the team; remaining days can be worked remotely.
• Contractual location is listed on the FA Careers page.

Salary

Competitive salary

Benefits & Perks

• Access to event day tickets at Wembley Stadium.
• A host of regular internal events throughout the season, encouraging connection and learning with colleagues and supporting mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Private medical cover funded by The FA.
• A contributory pension scheme.
• An additional 'Thank You' day's leave.
• Volunteering days.
• 25 days of annual leave (based on a full-time, permanent contract).
• A hybrid working model which offers greater flexibility.
• Opportunities to develop and grow in your role.
• Unique office spaces under the arch of Wembley National Stadium, the home of English football.
• An Elite Performance Centre at St. George's Park in Staffordshire, an exceptional setting to develop and inspire high‑performing England teams and leaders.