HR/People Officer

NHS; Rhyl; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional healthcare provider is seeking two HR/People Officers for their Central IHC services in Rhyl. The successful candidates will support various clinical and non-clinical managers by providing HR advice and will need to travel across North Wales. This role requires experience in HR advisory work and knowledge of employment law, with a commitment to good HR practices.

Qualifications

• Experience providing advice and support to managers and staff on HR matters.
• Knowledge of employment law and good employment practices.
• Experience handling complex employee relations issues.

Responsibilities

• Act as the first point of contact for all HR matters and queries.
• Support managers with employee relations cases and attend formal meetings.
• Contribute to achieving NHS HR objectives by applying current employment law.

Skills

HR advisory skills

Communication skills

Organisational skills

Teamworking abilities

Education

Bachelor's Degree or Equivalent Experience

Working towards Associate CIPD qualification

Job description

Overview

We are seeking to appoint two enthusiastic and compassionate HR/People Officers to support our Central IHC services, based at our offices in Royal Alexandra Hospital. You will work alongside the People Business Partner to provide HR advice to a variety of clinical and non‑clinical managers as well as supporting our administration team. You will be required to travel across North Wales to attend meetings within this role.

Responsibilities

• You will be the first point of contact for all HR matters and queries arising from employees and managers. You will report to the Business Partner, who will provide overall ER case responsibility. Proactively resolve issues to improve the Portfolio\'s performance and reduce ER case numbers, including informal resolution where appropriate.
• Support managers with a variety of ER cases such as sickness and attendance management, disciplinary, performance and conflict resolution. Attend formal meetings, providing advice and options to resolve cases.
• For formal cases, support managers during hearings, providing HR support. Co-deliver in‑house training on topics such as conflict resolution, performance management and attendance at work to managers and colleagues within the portfolio.
• Contribute to achieving NHS HR objectives by applying current employment law and best practice, and coordinate ER case work across multiple workplace activities as required.
• Participate in training delivery and development of staff and managers on ER topics.
• Maintain flexible approach to responsibilities and travel as required.

Qualifications

Essential

• Working towards Associate CIPD qualification with evidence of on‑going CPD
• Bachelor\'s Degree or Equivalent Experience

Desirable

• Associate CIPD qualification
• Post graduate level of study
• Coaching qualification

Experience

Essential

• Experience providing advice and support to managers and staff on HR matters with minimal supervision
• Experience advising managers through investigations and at disciplinary hearings
• Up‑to‑date knowledge of employment law and good employment practice
• Experience handling complex, contentious and highly sensitive employee relations issues, including writing management statements of case and advising at hearings
• Experience coordinating multiple workplace activities (e.g., ER case work)
• Commitment to partnership working and knowledge of the current NHS HR agenda
• Experience in a complex, busy, large‑scale organisation

Desirable

• NHS experience
• Experience of job evaluations
• Experience of managing organisational change including redundancy and TUPE
• Line management experience
• Experience of policy review and development
• Experience in developing and delivering training to managers on ER topics

Skills, Knowledge and Attributes

• Ability to contribute immediately to the work of the department and establish professional credibility
• Able to advise managers up to senior level on complex ER issues including formal hearings
• Ability to support workforce colleagues and develop team members
• Ability to build positive relationships with managers, colleagues and Trade Union representatives
• Ability to interpret and apply employment law and develop Health Board policies
• Clear, persuasive communication, both verbal and written
• Ability to explain HR guidance and recommendations to managers with conviction, even when challenged
• Understanding of HR issues arising from operational management and ability to advise appropriately
• Commitment to high‑quality HRM practices and coaching for managers
• Strong organisational skills and ability to prioritise workload
• Team player with adaptability and a solution‑focused approach
• Value diversity and difference; with integrity and openness
• Willingness to work across boundaries and promote collaborative success

Desirable

• Ability to speak Welsh

Disclosure and Sponsorship

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the Disclosure and Barring Service will be required. Applications from job seekers who require Skilled Worker sponsorship will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Betsi Cadwaladr University Health Board

Royal Alexandra Hospital, Marine Drive, Rhyl, LL18 3AS

Employer website: https://bcuhb.nhs.wales/train-work-live/