Job Title: People HR Manager
Location: St Albans
Contract / Hour: Monday to Friday (9am-5pm)
Salary: £48,000 - £55,000 per annum
Industry: Professional Services
Make a Real Impact Where People Come First
Our client is looking for a People HR Manager to help them nurture a positive, progressive and high‑performing culture where everyone can do their best work. Working closely with the Head of People, this is a hands‑on role that balances strategic HR thinking with operational delivery. You'll lead and support key HR functions, champion employee wellbeing, and help shape the future of our workplace culture.
Daily Responsibilities:
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HR Operations & Lifecycle Management
- Lead, coach and develop the People Officer.
- Manage all aspects of the employee lifecycle:
- Recruitment & onboarding – attract and secure top talent.
- Induction – ensure smooth integration and values alignment.
- Payroll – manage the payroll process and authorise monthly reports.
- Pensions – ensure compliance with legislation.
- Performance – support line managers and drive continuous improvement.
- Internal changes, probation, exits & offboarding.
- Keep HR policies and processes up to date, legally compliant, and in line with Lexcel/ISO standards.
- Support the creation of an HR data dashboard to analyse key people metrics and inform decisions.
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Employee Relations & Culture
- Be the first point of contact for HR queries, approachable, consistent, and solutions‑focused.
- Manage employee relations casework with care and professionalism.
- Support return‑to‑work interviews and monitor absence patterns.
- Work with the Head of People on training needs analysis and, where appropriate, deliver in‑house training.
- Assist with key people projects including apprenticeships, trainee programmes, and L&D initiatives.
- Provide absence cover for People support roles.
- Stay ahead of developments in employment law and best practice, supporting our culture of continuous improvement.
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Essential skills & experience
- Solid experience in a managerial or senior advisory HR role.
- Ideally experience within Law or professional services.
- Experience managing high‑volume, fast‑paced HR operations.
- A relevant degree or CIPD Level 5 (or equivalent experience).
- A confident communicator with the ability to influence at all levels.
- Proven line management experience.
- A good understanding of current UK employment law.
- Strong IT skills and experience with HRIS systems.
- Comfortable using and interpreting HR data and metrics.
- Experience within professional services or a commercially driven environment.
- Discreet, trustworthy, and empathetic.
Ready to Take the Next Step?
If you're a proactive HR professional who thrives on making a difference, we'd love to hear from you.
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This vacancy is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.