HR PEOPLE MANAGER

Smart10Ltd; England; On-site; GBP 48,000 - 55,000; Full time

Job summary

A leading professional services firm in St Albans is seeking a People HR Manager. In this role, you will lead HR operations, manage employee relations, and support HR strategy to enhance workplace culture. The ideal candidate will have strong experience in a managerial HR role, preferably in law or professional services, along with excellent skills in HR data management and communication.

Qualifications

• Experience in a managerial or senior HR role required.
• Ability to manage HR operations in a fast-paced environment.
• Experience in professional services is preferred.

Responsibilities

• Lead and develop the People Officer.
• Manage all aspects of the employee lifecycle.
• Keep HR policies up to date and compliant.
• Support creation of an HR data dashboard.
• Be first point of contact for HR queries.
• Manage employee relations with professionalism.

Skills

Solid experience in a managerial or senior advisory HR role

Ideally experience within law or professional services

Experience managing high-volume, fast-paced HR operations

A relevant degree or CIPD Level 5

A confident communicator with the ability to influence

Proven line management experience

Strong IT skills and experience with HRIS systems

Comfortable using and interpreting HR data

Discreet, trustworthy, and empathetic

Education

Relevant degree or CIPD Level 5

Job description

Job Title: People HR Manager

Location: St Albans

Contract / Hour: Monday to Friday (9am-5pm)

Salary: £48,000 - £55,000 per annum

Industry: Professional Services

Make a Real Impact Where People Come First

Our client is looking for a People HR Manager to help them nurture a positive, progressive and high‑performing culture where everyone can do their best work.

Working closely with the Head of People, this is a hands‑on role that balances strategic HR thinking with operational delivery. You'll lead and support key HR functions, champion employee wellbeing, and help shape the future of our workplace culture.

Daily Responsibilities

• Lead, coach and develop the People Officer.
• Manage all aspects of the employee lifecycle: recruitment & onboarding, induction, payroll, pensions, performance, internal changes, probation, exits & offboarding.
• Keep HR policies and processes up to date, legally compliant, and in line with Lexcel/ISO standards.
• Support the creation of an HR data dashboard to analyse key people metrics and inform decisions.

Employee Relations & Culture

• Be the first point of contact for HR queries, approachable, consistent, and solutions‑focused.
• Manage employee relations casework with care and professionalism.
• Support return‑to‑work interviews and monitor absence patterns.
• Work with the Head of People on training needs analysis and, where appropriate, deliver in‑house training.
• Assist with key people projects including apprenticeships, trainee programmes, and L&D initiatives.
• Provide absence cover for People support roles.
• Stay ahead of developments in employment law and best practice, supporting our culture of continuous improvement.

Essential skills & experience

• Solid experience in a managerial or senior advisory HR role.
• Ideally experience within law or professional services.
• Experience managing high‑volume, fast‑paced HR operations.
• A relevant degree or CIPD Level 5 (or equivalent experience).
• A confident communicator with the ability to influence at all levels.
• Proven line management experience.
• A good understanding of current UK employment law.
• Strong IT skills and experience with HRIS systems.
• Comfortable using and interpreting HR data and metrics.
• Experience within professional services or a commercially driven environment.
• Discreet, trustworthy, and empathetic.

Ready to Take the Next Step?

If you're a proactive HR professional who thrives on making a difference, we'd love to hear from you.