HR & Payroll Officer

ARO Eleven Marketing Digital; High Wycombe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic marketing firm in High Wycombe is seeking an experienced HR & Payroll Officer to ensure accurate payroll services and support HR functions. The ideal candidate will have over 3 years of payroll experience, strong technical knowledge of PAYE and pensions, and exemplary attention to detail. This role offers the chance to impact HR processes positively in a collaborative environment.

Qualifications

• 3+ years of experience running payroll end-to-end.
• Strong knowledge of PAYE, pensions, and statutory payments.
• High attention to detail and organizational skills.

Responsibilities

• Process the monthly payroll for approximately 350 employees.
• Manage payroll changes, new starters, leavers, and adjustments.
• Act as a first point of contact for payroll and HR queries.

Skills

Payroll processing

Customer service

Attention to detail

Microsoft Excel

Tools

IRIS payroll software

Job description

We're looking for a confident and people-focused HR & Payroll Officer to join our team in High Wycombe.

This is a key role within our HR function, responsible for delivering an accurate, timely payroll service and providing hands‑on support across a wide range of HR administration.

The HR & Payroll Officer will be the go‑to person for all payroll and employee data queries, ensuring every payslip is right first time and that colleagues receive clear, friendly support when they need it. You'll also play an active role in keeping our HR processes running smoothly - from onboarding new starters to maintaining employee records and supporting day‑to‑day queries across the business.

What You’ll Be Doing

• End-to-end processing of the monthly payroll (circa 350 employees)
• Managing payroll changes, new starters, leavers, and adjustments accurately and on time
• Preparing and submitting reports to HMRC and pension providers
• Acting as a first point of contact for payroll and HR queries - providing clear, friendly, and solution-focused support
• Supporting the HR team with a range of administration, including:
  • Preparing contracts and letters
  • Maintaining accurate employee records in the HR system
  • Coordinating onboarding and probation processes
  • Supporting HR projects and employee engagement activities
• Working with managers to ensure payroll and HR information is accurate and deadlines are met
• Helping to improve processes, reduce manual work, and maintain strong controls

What We’re Looking For

• At least 3 years’ experience running a payroll from start to finish
• Strong technical knowledge of PAYE, pensions, and statutory payments (SSP, SMP, etc.)
• Excellent attention to detail, organisation, and confidentiality
• High people skills and a strong customer‑service mindset - approachable, clear, and proactive
• Good working knowledge of Microsoft Excel
• Experience using IRIS payroll software would be an advantage
• A flexible, team‑first approach - happy to turn your hand to broader HR administration and support