HR Operations Team Leader

SF Recruitment; West Bromwich; On-site; GBP 29,000 - 35,000; Full time

Job summary

A prominent charity in West Bromwich is seeking an experienced HR professional to oversee the full employee lifecycle and streamline HR processes. The ideal candidate will have a CIPD Level 5 qualification or extensive experience, strong knowledge in HR and employment law, and the ability to manage a small team. This role focuses on delivering an effective HR service in a values-driven environment.

Qualifications

• CIPD Level 5 or equivalent required.
• Strong HR and employment law knowledge.
• Experience in managing or leading teams.

Responsibilities

• Oversee the full employee lifecycle from onboarding to offboarding.
• Ensure compliance with audits and recruitment standards.
• Streamline HR processes for improved efficiency.

Skills

HR knowledge

Employment law expertise

Team management

Process improvement

Attention to detail

Education

CIPD Level 5 or equivalent

Job description

Overview

SF Recruitment have exclusively partnered with an amazing charity who are looking for a process driven HR professional with management experience. You will take ownership of day to day HR services, including implementation of a HRIS system, developing processes including onboarding, offboarding, and letter templates along side motivating a small team of HR Administrators. This is a fantastic opportunity to make an impact, improve processes, and deliver a first-class HR service in a values-driven environment.

Salary: £35,000

Hours: 9-5 Monday to Friday (Site Based)

The role

• Oversee the full employee lifecycle (onboarding to offboarding)
• Ensure compliance with audits, right-to-work, DBS, and safer recruitment standards
• Streamline and improve HR processes for efficiency and consistency
• Optimise HR systems (HRIS) and create clear SOPs and guidance
• Lead, coach, and develop a small HR operations team

What you will bring

• CIPD Level 5 (or equivalent) or extensive experience in a similar role
• Strong HR knowledge & employment law expertise
• Experience managing or leading a team
• Systems savvy and process-focused mindset
• Keen eye for detail

Desirable

Desirable: worked for a regulated organisation such as, public sector, charity, education, health/social care