HR Operations Team Leader

Nelson and Colne College; Accrington; On-site; GBP 31,000 - 38,000; Full time

Job summary

A local educational institution is seeking an HR Operations Team Leader to enhance HR service delivery and drive process improvements. You will lead a dedicated HR team, ensuring efficient services from recruitment to payroll. The ideal candidate will hold a CIPD Level 5 qualification and have proven team leadership experience. This role offers generous annual leave and a supportive work environment.

Benefits

Generous annual leave allowance

Workplace pension scheme

Enhanced sick pay scheme

Health and wellbeing support

Staff recognition scheme

Free on-site parking

Qualifications

• Proven experience in HR operations, including team leadership.
• Experience of implementing process improvements or digital HR initiatives.
• A genuine commitment to equality, diversity, and safer recruitment.

Responsibilities

• Take responsibility for the operational delivery and efficiency of transactional HR services and systems.
• Lead a small team to ensure high-quality HR service delivery.
• Monitor workflow and identify opportunities for refining processes.

Skills

Team leadership

Process improvement

Interpersonal skills

Organisational skills

Problem-solving

Education

CIPD Level 5 qualification or equivalent experience

Job description

HR Operations Team Leader
Salary: Up to £37,417.20
Hours: 37 per week
Working Weeks: Full-year
Contract Type: Permanent
Site: Accrington and Rossendale College
Closing Date: Midnight, 29 October 2025
Interview Date: 7 November 2025

Together, Let's Be Extraordinary

Our Organisation
This role is advertised by ELLG Professional Services. Part of East Lancashire Learning Group, ELLG Professional Services provides expert business support services to the wider Group.

East Lancashire Learning Group is made up of three merged colleges: Nelson and Colne College, Accrington and Rossendale College and Lancashire Adult Learning. The Group is a beacon for teaching and learning excellence. It is an innovative provider; a research hub for teaching and learning, with a clear ambition to deliver the best possible experience and outcomes for learners.

The Exciting Role
A new and exciting opportunity has become available for a HR Operations Team Leader.

Are you an experienced HR professional who thrives on delivering excellent people services and driving process improvements?

We're looking for an HR Operations Team Leader to play a key role in delivering our People Strategy. You'll lead a small, dedicated HR team, ensuring the efficient and high-quality delivery of HR services across the employee lifecycle - from recruitment and onboarding through to payroll, absence, and leavers.

Working closely with the Director of HR and colleagues across the Group, you'll champion continuous improvement, digital transformation, and a customer-focused HR service that supports our vision to attract and retain outstanding staff.

The successful candidate will be primarily based at Accrington and Rossendale College but may be required to travel across sites.

What You Will Be Doing:

• Take responsibility for the operational delivery and efficiency of transactional HR services and systems
• Lead a small team to ensure a high quality, efficient and timely service is provided to staff and managers across the Group, as well as to applicants
• Monitor workflow and identify opportunities for refining processes, with a particular focus on digital transformation
• Ensure compliance with Safer Recruitment responsibilities as outlined in Keeping Children Safe in Education (KCSiE) guidance
• Contribute to the monitoring, review and updating of HR policies
• Lead on identified Group-wide HR projects and initiatives which support the delivery of the People Strategy

What We Are Looking For:

• A CIPD Level 5 qualification (or equivalent experience)
• Proven experience in HR operations, including team leadership
• Experience of implementing process improvements or digital HR initiatives
• Excellent interpersonal, organisational and problem-solving skills
• A genuine commitment to equality, diversity, and safer recruitment

What We Offer in Return:

• Generous annual leave allowance, plus Bank Holidays and closure days, including a two-week closure over the Christmas period.
• Access to a workplace pension scheme - with generous employer contributions
• Enhanced occupational sick pay scheme and access to family friendly policies and benefits
• A range of health and wellbeing benefits and support
• Staff recognition scheme, including long service awards
• Free on-site parking on all College sites

How to Apply:

Still Interested?
If you're interested in this post and would like to know more, then please visit our website and follow the steps to apply online.

Website: http://www.eastlancslearning.ac.uk/
Further questions: please contact our friendly HR Team [e-mail]

Please note we only accept applications submitted via our website

All of our posts are subject to an enhanced DBS check due to working with vulnerable adults and children. Should you wish to discuss this further, please get in touch with the HR team.