HR Operations Senior Associate

C & C search; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A recruitment agency is seeking an HR Operations Senior Associate in Central London to handle HR administration, recruitment, and compliance tasks. The ideal candidate will have strong organisational skills and experience with HRIS systems. This role is vital for ensuring efficient HR operations across the employee lifecycle.

Qualifications

• Proven experience as an HR Administrator, Assistant, or similar role.
• Knowledge of employment law (desirable).
• Discretion, confidentiality, and a proactive approach.
• Exceptional attention to detail and commitment to accuracy.

Responsibilities

• Coordinate HR administration for employee lifecycle.
• Support recruitment activities and onboarding processes.
• Manage payroll reporting and benefits administration.
• Assist with compliance processes and system updates.

Skills

Organisational skills

Time management

Verbal communication

Written communication

Attention to detail

Customer service orientation

Tools

HRIS systems

Job description

C&C Search is currently recruiting for this new opportunity.

HR Operations Senior Associate

Location: Central London
Industry: Asset Management
Department: Human Resources
Reports to: HR Business Partner / HR Operations Lead

About the Role

We are seeking a highly organised and proactive HR Operations Senior Associate to join our dynamic Human Resources team. This role is pivotal in ensuring the smooth and efficient running of HR operations across the full employee lifecycle - from recruitment and onboarding through to performance management, payroll, benefits, and offboarding. Acting as the first point of contact for HR queries, you will maintain accurate records, ensure compliance with employment legislation, and support the timely processing of HR transactions across multiple regions. This position is ideal for someone with strong attention to detail, excellent communication skills, and a passion for creating a seamless employee experience.

Key Responsibilities

HR Administration

• Provide comprehensive administrative support to the HR team.
• Maintain accurate employee data in HR systems, including starters, leavers, contractual changes, and leave records.
• Manage electronic filing and archiving of HR documents, ensuring organisation and compliance.
• Oversee the HR inbox and calendar, responding to queries and directing as appropriate.
• Keep HR documentation and intranet content up to date.
• Act as the first point of contact for reference requests.
• Prepare monthly HR reports and metrics.
• Draft employment contracts, offer letters, and letters for employment changes.
• Support with SMCR/FCA/MRT file updates and checks.

Recruitment, Onboarding & Offboarding

• Coordinate the full new starter and leaver process, including benefits, payroll, and pension administration.
• Manage onboarding logistics: HR system entry, pre-employment checks, IT setup, and induction coordination.
• Support recruitment activities by posting job adverts, reviewing CVs, and scheduling interviews.
• Serve as the first point of contact for onboarding and reference-related queries.

Payroll & Benefits

• Support payroll reporting and updates across multiple regions.
• Manage benefits administration globally, liaising with brokers and responding to employee queries.
• Maintain deep knowledge of global benefit plans and policies.
• Collaborate regularly with HRBPs and Payroll Managers.
• Show initiative and interest in developing toward a Global Payroll Manager role.

Projects & Compliance

• Assist with system updates for engagement surveys and performance reviews, troubleshooting employee issues.
• Support compliance processes, including SMCR checks and regulatory reference management.
• Partner with Compliance on regulated role requirements.

Knowledge, Skills & Experience

• Proven experience as an HR Administrator, Assistant, or similar role.
• Knowledge of employment law (desirable).
• Strong organisational and time management skills, with the ability to prioritise effectively.
• Excellent verbal and written communication.
• Discretion, confidentiality, and a proactive approach.
• Exceptional attention to detail and commitment to accuracy.
• High level of internal customer service orientation.
• Experience working with HRIS systems, including HiBob.

For this role C&C Search is acting as an employment agency.

Who is taking care of the client and candidate applications for this position?

Bella Hughes – Principal Consultant

At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.

C&C Search is acting as an Employment Agency in relation to this vacancy.