HR Operations Officer

SOAS University of London; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading higher education institution in Greater London seeks an HR professional to provide operational advice and support to managers and staff. The role focuses on enhancing the employee lifecycle and ensuring compliance with UK regulations. Candidates should possess a relevant degree and a CIPD qualification or significant HR experience. The position offers a generous benefits package including 44 days of holiday, flexible working arrangements, and an occupational pension scheme.

Benefits

Generous Holiday Entitlement

Flexible Working Arrangements

Generous occupational pension scheme

Learning and Development opportunities

Health and Well-being Initiatives

Enhanced Family Leave

Employee Assistance Programme

Discounted Gym Membership

Qualifications

• Eligibility to work in the UK in accordance with relevant legislation.
• Experience in processing high-volume employment contractual documentation in Higher Education.
• Detailed working knowledge of UK employment contract and immigration regulations.

Responsibilities

• Provide operational HR advice and support to managers and staff.
• Administer all aspects of HR operations focusing on customer experience.
• Implement employee contract variations and ensure HR databases are accurate.

Skills

Strong administration skills

Understanding of employee lifecycle changes

Attention to detail

Experience with HR IT systems

Education

Undergraduate degree or equivalent

CIPD level 5 qualification or equivalent HR experience

Job description

You will provide excellent operational HR advice, support, and guidance to managers and staff across SOAS and acts as the first point of contact for employees. You will take ownership of and proactively support the administration of all aspects of HR operations for your area, with a focus on customer experience from the point of view of employees. You will be responsible for implementing employee variations of contract and other changes across the employee lifecycle, as well as implementing processes and procedures such as UKVI compliance, maternity and sickness pay, other employee benefits, and employment related legislation. It ensures the HR databases (VT and ResourceLink) are up to date and accurate. The team also provide administrative services to deliver mandatory training, budget management, support annual exercises such as discretionary pay increases, and one-off projects such as restructures.

About the Department

The Recruitment and HR Operations Team is also transforming its operations to support SOAS' strategic plans. We are working to enhance the recruitment and selection service for both Academic and Professional Services roles, introducing new ways of working, increasing automation of processes and other process improvement, and delivering on key performance metrics, to ensure the service is efficient, effective, and timely.

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

Qualifications

Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006.

You will hold an undergraduate degree (or equivalent) and a CIPD level 5 qualification or equivalent significant HR professional experience. You will also have understanding of employee lifecycle changes and experience of processing high-volume employment contractual documentation ideally within Higher Education and a detailed working knowledge of UK employment contract and immigration regulations. You will be a strong administrator, with the resilience and tenacity to manage conflicting priorities, the ability to use multiple HR and IT systems simultaneously, along with a strong eye for detail.

Benefits

• Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
• Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
• Generous occupational pension scheme: To provide financial security for your future
• Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
• Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
• Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
• Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
• Discounted Gym Membership: Maintain your fitness with our discounted gym membership.