HR Operations Manager

Wade Macdonald; Basingstoke; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A recruitment agency seeks an experienced HR Operations Manager based in Basingstoke. This hybrid role involves leading a team to manage multi-region payroll, benefits management, and compliance oversight. Candidates should have a strong operational background, preferably with a CIPD or CIPP qualification. This position offers a competitive salary of £45,000 and a comprehensive benefits package.

Benefits

Strong benefits package

Professional growth opportunities

Hybrid work flexibility

Qualifications

• Proven experience in managing multi-region payroll.
• Deep understanding of employment law and GDPR.
• Experience managing benefits and rewards.

Responsibilities

• Lead and develop the HR Operations team, ensuring compliance and service excellence.
• Manage monthly payroll across multiple regions with accuracy.
• Oversee the HRIS for data integrity and effective reporting.
• Act as a key escalation point for complex payroll issues.
• Manage employee benefits and reward programmes effectively.

Skills

Managing multi-region payroll

Understanding of employment law

Leadership skills

Analytical skills

Communication skills

Education

CIPD or CIPP qualification

Job description

HR Operations Manager (Payroll)

£45,000

Basingstoke

Hybrid

About the Client

This business is known for its collaborative culture and focus on operational excellence. They believe in empowering their employees with the tools and trust they need to make impactful decisions, while ensuring compliance and best practice across their functions.

About the Successful Applicant

You will bring proven experience in managing multi-region payroll and a deep understanding of employment law and GDPR. Strong analytical, communication, and leadership skills are essential, along with the ability to manage complex operations and support wider HR strategy. A CIPD or CIPP qualification and experience managing benefits and rewards will be advantageous.

About the Job

This role is ideal for an experienced HR professional with a strong operational and payroll background. You will lead a dedicated HR Operations function responsible for delivering high-quality HR services across multiple regions. The position spans payroll, benefits, HRIS, compliance, and reward.

Duties will include:

• Leading and developing the HR Operations team, ensuring compliance, accuracy, and service excellence
• Managing monthly payroll across multiple regions, ensuring accuracy, reconciliation, and legislative compliance
• Overseeing the HRIS, ensuring data integrity and effective reporting
• Acting as a key escalation point for complex payroll issues
• Managing employee benefits and reward programmes, including cost control and communication
• Conducting pay reviews and benchmarking exercises to support competitiveness and fairness
• Ensuring data protection compliance across all HR systems and providers
• Supporting strategic HR initiatives and identifying opportunities to enhance employee experience
• Delivering operational reporting and insights to inform business decisions

What You Will Receive in Return

You’ll join a collaborative and high-performing environment that values integrity and supports professional growth. This hybrid role offers flexibility, a strong benefits package, and the opportunity to shape the future of HR Operations within a respected organisation committed to continuous improvement and employee development.