HR Operations Lead — ER & Service Delivery

Four Recruitment; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading HR services provider is seeking an HR Operations Manager to join their team in Leeds. This role involves leading operational HR support, enhancing service delivery in alignment with business goals, and managing a team focused on employee relations. The ideal candidate will have a strong background in HR administration, employee relations, and compliance with data protection laws, ensuring optimal performance and satisfaction levels across all HR functions.

Qualifications

• Experience in leading HR operations teams.
• Strong understanding of HR administration and compliance.
• Proven track record in managing employee relations cases.

Responsibilities

• Lead delivery of operational HR support across the business.
• Partner with HR to align service delivery with people strategy.
• Monitor service performance metrics for continuous improvement.
• Manage complex and high-risk employee relation cases.

Skills

Team leadership

Operational HR support

Employee relations management

Data protection compliance

Process improvement

Job description

A leading HR services provider is seeking an HR Operations Manager to join their team in Leeds. This role involves leading operational HR support, enhancing service delivery in alignment with business goals, and managing a team focused on employee relations. The ideal candidate will have a strong background in HR administration, employee relations, and compliance with data protection laws, ensuring optimal performance and satisfaction levels across all HR functions.