HR Operations Coordinator

The Access Project; Newcastle upon Tyne; On-site; GBP 14,000; Part time

Job summary

A nonprofit organization in Newcastle upon Tyne is seeking an HR Operations Coordinator to support HR operations and manage staff records. The successful candidate will have experience in HR, strong administrative and communication skills, and a passion for using technology to improve efficiencies. This role offers a competitive salary and numerous benefits including annual leave, wellbeing programs, and support for flexible working arrangements.

Benefits

25 days annual leave plus bank holidays

PerkBox discounts

Employee Assistance Programme

Online medical assistance

Interest-free travel-card loans

Cyclescheme loans

Paid volunteering days

Paid wellbeing day

Employer's pension contributions

Learning and development opportunities

Flexible working arrangements

Qualifications

• Previous HR Administrator experience is required.
• Excellent written and verbal communication skills are essential.
• Commitment to mission and values of the organization.

Responsibilities

• Respond to and resolve HR-related queries promptly.
• Maintain the BambooHR system for accurate records.
• Arrange bookings for Town Halls and manage agendas.
• Update HR information system guidance documents.
• Manage recruitment administration and onboarding processes.

Skills

Analytical problem-solving

Passionate about technology

Collaboration

Excellent communication skills

Strong administrative skills

Attention to detail

Confidentiality

Proficient in Microsoft 365

Proactive team player

Tools

BambooHR

Microsoft 365

Job description

We have a new vacancy for an HR Operations Coordinator in the Strategy, Finance and Operations team, reporting to the Head of People. The person will be supporting HR and People related operational activities by delivering excellent support through strong relationships across the organisation. The salary is £13,780 per year (18.75 paid contractual hours per week). This is £27,560 pro‑rated.

Role Responsibilities

• Promptly responding and resolving colleague queries from across the organisation
• Maintaining the BambooHR system to ensure people records are accurate and secure. Training will be provided.
• Arranging bookings for Town Halls / Engagement events, organising the meeting agendas and catering bookings where relevant.
• Updating HR information system guidance documents, creating new versions, and ensuring managers are fully trained on people management responsibilities.
• Updating employment policies with guidance from the Head of People, and managing the administration of benefits and recognition awards.
• Managing recruitment administration using the Bamboo software, and providing proactive updates to hiring managers.
• Managing onboarding and off‑boarding processes using the BambooHR system, including employment references, conducting Right to Work and DBS checks.
• Preparing and issuing employment contracts, ensuring compliance with employment legislation.
• Managing the induction process and arranging induction meetings for new joiners, communicating proactively with hiring managers.
• Coordinating and participating in the virtual phone rota and handling correspondence in a professional manner, overseeing successful handover between rota team members.
• Supporting the Chief Operations Officer in ensuring the charity meets Health and Safety and legal requirements.
• Managing staff IT related activities (Microsoft 365), for example during staff onboarding and off‑boarding (with support from the IT service provider).
• Supporting other operational activities as required.

Qualifications

• Analytical and systematic problem‑solving attributes
• Passionate about technology and using it to develop efficiencies
• Previous HR Administrator experience
• Collaborative approach to business partnering and teamwork across departments
• Flexible approach to work and solution‑oriented
• Excellent written and verbal communication skills
• Strong administrative skills and time‑management skills
• Excellent attention to detail and high levels of accuracy
• Ability to handle sensitive and private information confidentially and professionally
• Proficient in using Microsoft 365 applications effectively, including SharePoint, data analysis, presentations, and numeracy skills
• Proactive and supportive team player with a willingness to learn
• A commitment to the mission and values of The Access Project
• Desirable: Experience of HR information systems.
• Project management experience.

Benefits

• 25 days annual leave p.a. (pro rata) plus bank holidays and 5 winter closure days.
• PerkBox – online shopping discounts, gym memberships, holidays, wellbeing support.
• Employee Assistance Programme, a 24‑hour helpline for staff.
• Online medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same‑day.
• Interest‑free travel‑card loans.
• Cyclescheme loans.
• Two paid volunteering days.
• One paid wellbeing day.
• Employer's pension contributions (3%).
• Learning and development opportunities.
• Staff mentoring scheme.
• The Access Project welcomes requests for flexible working arrangements.

Posted on: 25 November 2025. Closing date: 07 December 2025 at 22:30.