HR Operations Adviser, French Speaker - Liverpool, Speke

CSL Seqirus; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major global healthcare company based in the United Kingdom is looking for a French-speaking HR Operations Adviser to support their HR Service Centre team. This role involves managing HR processes across the employee lifecycle, maintaining accurate HR systems, and providing operational support. Candidates should have experience in HR Operations or Administration and be motivated by a customer-focused mindset, with strong problem-solving skills and attention to detail. The position offers an inclusive workplace environment with opportunities for professional growth.

Benefits

Inclusion and Belonging programs

Qualifications

• Proactive problem-solver in a collaborative environment.
• Motivated by continuous improvement and detailed execution.
• Strong ability to manage multiple priorities effectively.
• Excellent communication, both verbal and written.
• Experience with HR systems and CRM systems.

Responsibilities

• Managing core HR processes across the employee lifecycle.
• Acting as a first point of contact for HR queries.
• Maintaining HR systems and ensuring data accuracy.
• Identifying process improvement opportunities.
• Providing operational support for HR activities.

Skills

Problem-solving

Detail-oriented

Team player

Adaptability

Confidentiality

Customer-focused

Communication skills

Data handling

Education

Experience in HR Operations or Administration

Tools

Workday

ServiceNow

Job description

This is an exciting opportunity to be part of a collaborative and forward-thinking HR Service Centre team, supporting our employees across EMEA and beyond. As a key member of our HR Operations function, you'll work closely with colleagues across regions to deliver a high-quality, consistent HR experience that underpins every stage of the employee journey. Reporting to the Associate Director, HRSC EMEA, you'll play a hands‑on role in delivering operational HR support, partnering with our global HR teams to ensure our processes are effective, compliant, and employee‑focused. In this French‑speaking HR Operations Adviser role, you'll also support our French‑speaking employees and ensure they receive timely and accurate assistance tailored to their local context – helping us deliver a truly inclusive and responsive HR service.

Responsibilities

• Managing core HR processes across the employee lifecycle including onboarding, changes to employment, and off‑boarding ensuring timely, accurate, and compliant execution
• Acting as a first point of contact for HR queries from employees and managers, providing clear and friendly guidance in line with policies and procedures
• Maintaining HR systems and records, ensuring data is accurate, up‑to‑date, and handled with confidentiality and care
• Partnering with Centres of Expertise (CoEs) such as Talent Acquisition, Reward, and Employee Relations to deliver seamless employee experiences
• Identifying opportunities to improve processes, reduce manual effort, and increase efficiency, working with colleagues to implement improvements
• Supporting audits and compliance requirements by ensuring documentation and records meet internal standards and external legal/regulatory obligations
• Providing operational support for cyclical HR activities, such as performance reviews, pay reviews, contract renewals, and policy rollouts
• Producing HR reports and insights, using data to support decision‑making and monitor service levels and compliance
• Championing best practice in HR administration, helping to drive consistency and quality across the HR Service Centre
• Collaborating with colleagues across regions and functions, contributing to shared goals and team success

Qualifications

• You are a proactive problem‑solver who thrives in a collaborative environment. You ask the right questions to understand the bigger picture and take initiative to deliver scalable, sustainable solutions that support business growth.
• Detail‑oriented and process‑minded, you're always looking for ways to simplify, streamline, and enhance the employee and candidate experience. You're motivated by continuous improvement and take pride in executing both immediate tasks and longer‑term projects with care and consistency.
• You are a team player who builds trusted relationships across HR and the wider business. You enjoy working with others to drive operational excellence and contribute meaningfully to team success.
• You understand the importance of accurate data and handle sensitive information with the utmost confidentiality. You are confident navigating HR systems and enjoy using technology to improve the way we work.
• You take pride in delivering a high‑quality service to employees and managers, and you see each interaction as an opportunity to support, solve, and add value.
• You remain calm under pressure, and adapt quickly as priorities shift in a fast‑paced environment.
• You take ownership of your work, follow through on commitments, and are motivated to get things right the first time.
• Experience in HR Operations, HR Administration, or other administrative role.
• Strong attention to detail with a track record of accurate data entry and documentation.
• Experience working with HR systems and CRM systems (e.g., Workday, ServiceNow).
• Proven ability to manage multiple priorities, meet deadlines, and work effectively in a fast‑paced environment.
• Excellent communication skills; able to explain processes clearly and professionally, both verbally and in writing.
• Strong understanding of confidentiality, GDPR, and handling of employee data.
• A customer‑focused mindset, with a commitment to delivering excellent service to employees and stakeholders.
• French language speaker.

CSL Seqirus is committed to attracting and retaining world‑class employees who are valued for their contributions to achieving business objectives. Learn more about the benefits you can participate in when you join CSL Seqirus.

About CSL Seqirus: CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state‑of‑the‑art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us. At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL. Do work that matters at CSL Seqirus! Watch our “On the Front Line” video to learn more about CSL Seqirus.