HR Officer: People & Culture, Casework & Wellbeing

ISS; East Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading workplace management company in the UK seeks an HR Officer to provide hands-on support for managing casework, including sickness absence and grievances. You will play a key role in implementing HR strategies aimed at enhancing employee wellbeing and organizational culture. The ideal candidate should have strong HR operations experience, excellent communication skills, and a commitment to fostering an inclusive work environment. Being onsite 4 days a week is essential for this role.

Qualifications

• Strong experience in HR operations and case management.
• Proven ability to handle a variety of employee relations cases confidently.
• Personable with excellent communication skills, able to engage with employees at all levels.
• Highly organised and able to prioritise workload effectively.
• Flexible and adaptable to changing business needs.
• Committed to being onsite 4 days a week.
• Passionate about employee engagement, wellbeing, and fostering an inclusive workplace culture.

Responsibilities

• Provide guidance and support to managers on HR policies, procedures, and employment law.
• Manage casework including sickness absence, informal grievance cases, and early-stage performance management.
• Collaborate with the Key Account Director and Operations Leads to drive high standards of people performance.
• Ensure compliance with company policies and client-specific requirements where applicable.
• Support the delivery of the People & Culture strategy and operational business objectives.
• Promote best practices in equality, diversity, and inclusion across the organisation.
• Research and implement evidence-based approaches to health, wellbeing, and employee engagement.
• Raise awareness of corporate social responsibility and charity activities to foster a positive and inclusive environment.
• Develop and improve management information, reporting insights to enhance decision-making processes.

Skills

HR operations experience

Employee relations handling

Communication skills

Organisational skills

Flexibility

Job description

A leading workplace management company in the UK seeks an HR Officer to provide hands-on support for managing casework, including sickness absence and grievances. You will play a key role in implementing HR strategies aimed at enhancing employee wellbeing and organizational culture. The ideal candidate should have strong HR operations experience, excellent communication skills, and a commitment to fostering an inclusive work environment. Being onsite 4 days a week is essential for this role.