HR Officer / Human Resources Generalist (AWDO-P14080) in Lewisham)

AWD online; City Of London; On-site; GBP 32,000 - 35,000; Full time

Job summary

A values-driven organization is seeking an HR Officer / Human Resources Generalist to deliver comprehensive HR support, focusing on recruitment, employee relations, and policy development. The role includes managing HR operations, compliance with employment law, and promoting a positive workplace culture. Ideal candidates will have a CIPD Level 3 qualification and experience in a generalist HR role, with strong knowledge of UK employment law and excellent communication skills.

Qualifications

• Proven experience providing HR support across recruitment, employee relations, and performance management.
• Experience in handling grievance, disciplinary, and investigation processes.
• Confident with HR systems and Microsoft Office.

Responsibilities

• Manage recruitment and onboarding processes effectively.
• Provide first-line HR support to employees and managers.
• Maintain accurate employee records and update HR systems.

Skills

UK employment law knowledge

Effective communication

Strong organisation skills

HR systems proficiency

Education

CIPD Level 3 qualification

Tools

Microsoft Office

Job description

HR Officer / Human Resources Generalist

An exciting opportunity for an HR Officer / Human Resources Generalist to deliver HR support across recruitment, employee relations / ER, performance management, compliance, and policy development within a values-driven organisation.

If you’ve also worked in the following roles, we’d also like to hear from you: HR Advisor, People Advisor, People Officer, HR Generalist

SALARY: £32,000 - £35,000 per annum (depending on experience)

LOCATION: Lewisham, South East London (SE6)

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for an HR Officer / Human Resources Generalist who has a background delivering HR services across recruitment, employee relations / ER, performance management, grievance and disciplinary and policy development. Working as the HR Officer / Human Resources Generalist you will have the support of an HR Consultant and together you will support the delivery of HR policies, procedures, and programmes across the organisation. You will ensure HR operations run smoothly, in line with employment law, organisational values, and best practice standards.

Acting as a key contact for employees and the Senior Leadership Team, as the HR Officer / Human Resources Generalist you will provide expert support in recruitment, onboarding, employee relations, performance management, training, compliance, and HR administration. Working closely with the external HR Consultant, you will help maintain consistent HR governance and elevate complex cases when required.

A vital part of the role is managing grievance and disciplinary procedures fairly and legally, promoting transparency and trust. By fostering a positive workplace culture and championing engagement, you will contribute to attracting, retaining, and developing talent to drive long‑term organisational success.

DUTIES

• Recruitment and Onboarding: Manage employment contracts, offer letters, and DBS checks. Coordinate with managers to ensure compliance and accuracy of documentation. Design and deliver an effective induction programme to support successful probation periods.
• Employee Relations: Provide first‑line HR support to employees and managers. Assist with grievances, disciplinaries, and investigations while maintaining accurate records. Ensure fair, consistent handling of employee issues and collaborate with the HR consultant to improve engagement and wellbeing.
• HR Administration: Maintain accurate employee records, update HR systems, and prepare employment‑related documentation. Provide regular updates to the HR consultant to ensure aligned advice. Produce HR reports and metrics such as absence and turnover trends.
• Performance Management: Support managers with appraisals, development reviews, and sickness absence processes. Monitor data and assist with return‑to‑work procedures.
• Policy and Compliance: Work with the HR consultant to review and implement HR policies in line with best practice. Ensure compliance with employment law, right‑to‑work checks, GDPR, DBS renewals, and internal procedures.
• General HR Support: Manage exit processes, prepare HR templates, and uphold confidentiality. Contribute to team meetings and planning to support HR operations and strategic delivery.
• Organisation & Communication: Promote compliance with company policies, health and safety, and workplace procedures. Communicate clearly with staff on updates and lead by example to foster a culture of safety, professionalism, and open dialogue.
• Health & Safety: Support the reporting, investigation, and documentation of workplace incidents and accidents in line with company policy.

CANDIDATE REQUIREMENTS

• CIPD Level 3 qualification or equivalent experience in a generalist HR role.
• Proven experience of providing HR support across recruitment, employee relations / ER, performance, policy development and compliance.
• Strong knowledge of UK employment law, HR best practice, GDPR, and right‑to‑work requirements.
• Experience supporting grievance, disciplinary, and investigation processes.
• Confident with HR systems and Microsoft Office.
• Understanding of safeguarding, DBS processes, and safer recruitment practices.
• Excellent communication, organisation, and relationship‑building skills.
• Ability to maintain accurate records to evidence compliance with immigration and employment law.
• Understands the challenges faced by individuals experiencing mental ill‑health, homelessness, and substance use.

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO‑P14080