HR Officer - 6 month

CityFibre; Irlam; On-site; GBP 30,000 - 40,000; Part time

Job summary

A leading digital infrastructure company in Irlam is seeking a HR Officer on a 6-month contract. The role involves providing expert HR support and managing employee relations cases, offering guidance to both employees and managers. Candidates should have experience in HR case management, excellent communication skills, and a collaborative mindset. This position offers a part-time work schedule, requiring attendance 2-3 days a week.

Qualifications

• Experience of HR and employee relations case management.
• Comfortable working in a fast-paced environment with changing priorities.
• Strong communication and interpersonal skills.

Responsibilities

• Manage employee relations cases including performance and absence management.
• Provide HR advice and support to employees and managers.
• Ensure accuracy of HR data and improve processes.

Skills

Employee relations case management

Strong communication skills

Attention to detail

Team player

Adaptability

Tools

Office 365

Job description

Company Description

Location : Irlam, 2-3 days a week

Contract length : 6 - months

IR35 : Inside

Start Date : ASAP

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

Job Description

We’re looking for a HR Officer contractor to join our on-a 6-month basis. This role is critical to providing expert HR and employee relations support, acting as the first point of contact for managers and employees.

You’ll manage ER cases with confidence, coach leaders through HR processes, and help drive continuous improvement across the team. If you’re passionate about people, detail-oriented, and thrive in a fast-paced environment, this is your opportunity to make an impact.

What you’ll be doing :

• Take ownership of employee relations cases , from performance and absence management to drafting outcome letters with care and precision
• Be the go-to person for HR queries , offering clear, supportive advice to employees and managers on policies and processes
• Guide and coach managers through HR procedures, helping them feel confident and empowered in handling people matters
• Keep our HR data accurate and reliable , while spotting opportunities to make processes smoother and more efficient
• Work closely with a collaborative HR team , using tools like Fresh Works to track queries and ensure everyone gets the support they need

What you’ll bring to the role :

• Confidence in handling employee relations cases , with sound judgment and the ability to manage sensitive situations thoughtfully
• Strong communication and coaching skills , helping managers feel supported and empowered through HR processes
• A collaborative mindset and team spirit , ready to “back each other” and contribute positively to a close‑knot HR team
• Excellent attention to detail and organisational skills , ensuring accuracy in HR data and smooth case management
• Adaptability and resilience , thriving in a fast‑paced environment and embracing change with a flexible approach

Qualifications

Essential Skills

• Experience of HR and employee relations case management.
• Experience of working within a fast‑pacedenvironment where cross departmentalworking is expected and be comfortable withambiguity.
• Flexible attitude and adaptable to changingpriorities and styles depending on businessdemands.
• A strong team player, demonstrates ourvalues of “back each other”.
• Demonstrated ability to multitask withconflicting priorities.
• Proficient in Office 365 programmes.
• Strong communication skills.
• Excellent attention to detail.
• Good interpersonal and teamwork skills.
• Self‑motivated and resourceful.
• Excellent organisation skills.