HR Officer

West Midlands Police; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional police force in the UK seeks an entry-level Human Resources Officer to support people strategies aligned with their vision. Responsibilities include managing HR data, providing advisory support, coordinating onboarding, and ensuring compliance with policies. The role requires strong HR knowledge, communication skills, and a commitment to ethical behavior. This position offers a chance to contribute meaningfully to the organization while ensuring staff development and well-being. Work hours are Monday to Friday, with a focus on core service times.

Benefits

Disability Confident Interview Scheme

Focus on diversity and inclusion

Qualifications

• Experience in Human Resources or Employee Relations is essential.
• Familiarity with employment legislation and its application in HR.
• Ability to manage and analyze HR data effectively.
• Proficiency in administrative tasks with strong organizational skills.
• Exceptional communication skills and ability to build relationships.

Responsibilities

• Update Force systems with HR data including officer moves and sickness records.
• Provide comprehensive HR advice and escalate risks when needed.
• Support line managers in managing attendance and capability.
• Coordinate onboarding processes for new officers and staff.
• Assist managers in meetings and case management reviews.
• Ensure compliance with policies and manage audits.
• Support professional HR advice to staff and managers.
• Assist with Health and Safety-related matters.

Skills

HR/Employee Relations Experience

Knowledge of Employment Law

Data Management Skills

Administrative Skills

Communication and Interpersonal Skills

Job description

Human Resources Officer (People Services Function)

Job Overview

This is an entry-level position within the People Services function, which plays a crucial role in supporting and implementing people strategies in alignment with the WMP (West Midlands Police) People Strategy, Vision, and Values. The HR Officer will support the strategic objectives of the Force by providing high-quality HR service delivery and generalist HR administration.

Key Responsibilities

• Data Management: Accurately update Force systems with a wide range of people data, including officer moves, establishment changes, and sickness records.
• HR Advisory Support: Act as the first point of contact, providing comprehensive HR advice and guidance on various matters, and escalating risks when necessary.
• Attendance Management: Support and coach line managers in managing attendance for officers and staff, helping to develop their capability.
• Onboarding: Coordinate the onboarding process for new officers and staff within the assigned portfolio, ensuring all housekeeping and administrative requirements are met.
• Support in Meetings: Assist line managers in informal and formal meetings (attendance reviews, capability assessments, Reg 12/13 cases), and participate in case management reviews and sickness surgeries.
• Data Collection and Analysis: Ensure accurate collation and recording of performance indicators and statistical data, and report on emerging themes and trends to guide decision‑making.
• Compliance: Maintain systems and procedures in compliance with force policy and GDPR.
• Audit and Inspection: Assist in audit, inspection and business planning processes to ensure compliance and continual improvement.
• Managerial Support: Provide professional HR support to managers, police officers, police staff and Special Constables, ensuring all HR policies and procedures are adhered to.
• Staff Development and Training: Support staff development through efficient training planning and booking processes.
• Health and Safety: Assist with Health and Safety‑related matters to ensure a safe working environment.
• Specialist Advice: Serve as the first point of contact for specialist or technical HR advice.
• Reporting: Research, prepare and present reports and other documentation as needed.
• HR Metrics: Prepare and present management information to contribute to the development of proactive HR advice services.
• Discipline and Grievances: Administer hearings and appeals related to Police Staff Discipline, Grievances and Flexible Working requests.
  This role offers the opportunity to be involved in a wide range of HR functions, providing support to a department or LPA dependent on the portfolio while ensuring the Force's people strategies are met effectively.

Key Skills and Qualifications

• HR/Employee Relations Experience: Prior experience in Human Resources, Employee Relations or a Shared Services Environment is essential.
• Knowledge of Employment Law: Familiarity with current employment legislation, case law and codes of practice, and how they apply in an HR context.
• Data Management Skills: Experience managing and analysing HR data to support decision‑making and reporting.
• Administrative Skills: Proficiency in administrative duties with a proven ability to manage competing demands and deadlines.
• Communication and Interpersonal Skills: Exceptional communication skills, with the ability to negotiate, influence and build relationships at all levels.

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Hours: Monday to Friday (36.5 hours). The post holder will be required to work core service hours.

Location: Stechford Police Station, however you will be required to travel to different stations across the Birmingham Local Policing area.

Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

West Midlands Police is a Disability Confident Leader – the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' – all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non‑disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"