HR Officer

Aspire; Manchester; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A leading HR services organization in Manchester is seeking a proactive Human Resources Officer. This role requires delivering efficient HR services, supporting employee wellbeing, and ensuring compliance with employment law. Candidates should have strong knowledge of employment law, excellent communication skills, and flexibility to travel nationally. This position offers a competitive salary and a comprehensive benefits package, including holiday, pension scheme, and life assurance.

Benefits

25 days holiday + 8 statutory days

Pension scheme & life assurance

Employee Assistance Service

Discounted rail tickets

Qualifications

• Experience working in a HR environment.
• Flexibility to travel nationally and occasionally work evenings/weekends.
• Experience in recruitment and TUPE.

Responsibilities

• Provide welfare support to employees.
• Support managers with investigations and grievances.
• Promote equality, diversity, and inclusion across the organisation.

Skills

Strong knowledge of employment law

Excellent communication skills

Problem-solving abilities

Customer-focused approach

High standard of written English

Education

Degree-level qualification or CIPD accreditation

Tools

MS Office

Database management

Job description

Job Opportunity: Human Resources Officer

Location: Stockport Town Centre (Head Office, with national travel required)

Contract: Full-time, 37.5 hours per week (flexible working within core hours 9am–5pm)

Salary: £26,481 – £30,000 per annum

Reports to: Head of People & Performance / Service Director with HR responsibility

About Us

Creative Support is a values-driven organisation committed to delivering excellence in people management, employee wellbeing, and inclusion. We are seeking a proactive HR Officer to join our dedicated HR team, supporting staff across our national service locations.

The Role

As HR Officer, you will play a key role in delivering efficient HR services and ensuring the highest standards of internal and external customer care. You will:

• Provide welfare support to employees, including welfare visits and liaison with Occupational Health and GPs
• Monitor and report on staff sickness, progressing long-term cases to medical capability hearings
• Support managers with investigations, disciplinaries, grievances, capability, and performance management
• Deliver HR advice across conduct, welfare, flexible working, maternity/paternity, and TUPE processes
• Welcome and induct new employees, ensuring they receive key documentation and understand benefits
• Act as mediator in resolving grievances and employee conflicts
• Develop and revise HR policies and procedure manuals, ensuring compliance with employment law and best practice
• Organise and deliver HR training sessions
• Promote equality, diversity, and inclusion across the organisation

What We’re Looking For

We’re seeking a motivated HR professional with:

• Experience working in a HR environment (essential)
• Strong knowledge of employment law, good practice, and equality legislation
• Excellent communication, listening, and negotiation skills
• Ability to prioritise, problem-solve, and work under pressure
• High standard of written English and report-writing skills
• Customer-focused approach with discretion and confidentiality
• Flexibility to travel nationally and occasionally work evenings/weekends
• Degree-level qualification or CIPD accreditation (desirable)
• Experience in recruitment, TUPE, and staff training/facilitation (desirable)
• Strong IT skills, including MS Office and database management (desirable)

Benefits

We value our people and offer a comprehensive package, including:

• 25 days holiday + 8 statutory days
• Pension scheme & life assurance
• Sick pay and probation bonus
• Enhanced maternity, paternity, compassionate & carer’s leave
• Employee Assistance Service, medical & dental benefits
• Discounted rail tickets, staff discounts, refer-a-friend scheme
• Company mobile phone, laptop, and travel allowance
• Staff awards recognising excellence

Why Join Us

This is an exciting opportunity to make a real impact in a supportive, forward-thinking organisation. You’ll be empowered to deliver high-quality HR services, support employee wellbeing, and contribute to shaping a positive workplace culture nationwide.

Apply today and help us build a workplace where people thrive