HR Officer

SF Recruitment; England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A third sector client is seeking a proactive HR Officer to join their supportive team in Birmingham. The role involves managing HR operational queries, assisting with recruitment and onboarding, and maintaining employee records. Ideal candidates will have CIPD Level 3 or be willing to pursue it, alongside at least two years of HR experience. The position comes with a salary range of £25,000 - £27,000 and is full-time (36.5 hours per week).

Qualifications

• At least two years’ experience in an HR administration or generalist support role.
• Strong understanding of HR processes and employment terms.
• Ability to prioritise and manage competing deadlines.

Responsibilities

• Be the first point of contact for HR operational queries.
• Manage HR administration including recruitment and onboarding.
• Support data and reporting processes, including HR metrics.

Skills

CIPD Level 3

Strong communication

Attention to detail

HR systems experience

GDPR knowledge

Education

CIPD Level 3 or working towards

Tools

Microsoft Office

Job description

SF Recruitment have recently engaged with a third sector client who are looking for a HR Officer to join their busy and supportive team. Are you an organised, proactive, people-focused HR professional who thrives in a fast-paced environment? Do you enjoy being at the heart of a busy People Services team, supporting colleagues across the full employee lifecycle? If so, this could be the next great step in your HR career. We’re looking for a People Operations Officer to join our dynamic People Services team. In this role, you’ll be the first point of contact for HR enquiries and play a key part in delivering an exceptional HR service that supports the success and wellbeing of all employees.

Salary: GBP25,000 - GBP27,000

Contract: Permanent, Full Time (36.5 hours per week)

Location: Birmingham (may be required to travel to other sites in Birmingham)

What You’ll Be Doing

• Be the first point of contact for HR operational queries, offering clear, timely advice to managers and employees.
• Manage a wide range of HR administration including recruitment, onboarding, pre‑employment vetting, compliance checks and maintaining the Single Central Record.
• Support safer recruitment practices and handle all pre‑employment checks, ensuring full compliance.
• Assist with creating recruitment packs, scheduling, job adverts and supporting recruitment events.
• Prepare contracts, offer letters and variations with accuracy and efficiency.
• Coordinate probation reviews and maintain employee records.
• Support data and reporting processes, including HR metrics and payroll changes.
• Work closely with colleagues across departments to ensure smooth employee onboarding.
• Prioritise your workload effectively in line with service KPIs.
• Support the wider People Services and Employee Relations teams when needed.

What We’re Looking For

• CIPD Level 3 (or working towards, or willingness to work towards).
• At least two years’ experience in an HR administration or generalist support role.
• Strong understanding of HR processes, employment terms and conditions.
• Excellent attention to detail and accuracy in all documentation.
• Strong communication and interpersonal skills, with the ability to handle sensitive information professionally.
• Experience using HR systems and Microsoft Office applications.
• Ability to prioritise, manage competing deadlines and work both independently and as part of a team.
• A proactive, customer-focused, ‘hands‑on’ approach.
• Knowledge of GDPR and data protection principles.