HR Manager

SF Recruitment; Tyseley; On-site; GBP 45,000; Full time

Job summary

A professional services firm in Birmingham seeks an experienced HR Manager to oversee HR operations, including employee relations, recruitment, and policy development. The ideal candidate will have over 3 years of experience in HR, preferably in a professional services or legal environment, strong knowledge of employment law, and exceptional leadership skills. This position offers a salary of £45,000 and is site-based.

Qualifications

• 3+ years' experience in a similar HR Manager role, preferably in professional services.
• Strong working knowledge of employment law and HR best practices.
• Proven leadership skills to support and motivate a small team.

Responsibilities

• Act as a trusted advisor to Partners and staff, offering expert HR guidance.
• Lead on employee relations, conflict resolution, and grievance processes.
• Produce insightful monthly HR reports.

Skills

Employee relations

Conflict resolution

Communication skills

Interpersonal skills

Leadership

Education

CIPD qualification or working towards

Tools

Iris Cloud

Job description

Are you an experienced HR professional ready to make a real impact in a respected professional services firm? Our client is seeking an HR Manager to oversee HR practices, processes and to create a productive workplace. This is a pivotal position overseeing all aspects of HR operations, from policy development and employee relations to performance, recruitment and wellbeing. You will play a role in shaping a supportive, compliant and high-performing workplace.

Location: Birmingham (with travel to 2 other sites in Birmingham)
Salary: £45,000
Fulltime hours - Site based.

Responsibilities

• Acting as a trusted advisor to Partners and staff, offering expert HR guidance.
• Leading on employee relations, conflict resolution, and disciplinary or grievance processes.
• Reviewing and maintaining HR policies, procedures, and the employee handbook in line with legislation and best practice.
• Managing the performance review and appraisal process, ensuring consistency and follow-up.
• Overseeing recruitment, onboarding, and training initiatives, including the use of the firm's e-learning platform.
• Supporting payroll decisions around absence, sick pay, and benefits.
• Producing insightful monthly HR reports and contributing to Lexcel accreditation evidence.
• Supervising an HR & Recruitment Advisor and managing the Reception team.

About you

• 3+ years' experience in a similar HR Manager role – professional services or legal sector experience preferred.
• A strong working knowledge of employment law and HR best practice.
• Exceptional communication and interpersonal skills – able to engage and influence at all levels.
• The ability to remain calm, objective, and fair under pressure.
• CIPD qualification (or working towards) and a genuine commitment to professional development.
• Experience using HR software (Iris Cloud desirable).
• Proven leadership skills to support, guide and motivate a small team.