HR MANAGER

Mj Quinn Integrated Services Ltd; Knowsley; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading integrated services provider in Knowsley is seeking a HR professional to support the Head of HR in delivering compliant, high-quality HR services. You will manage employee relations cases, oversee HR operations, and ensure data governance while promoting a diverse workplace. Ideal candidates will have a CIPD qualification and strong understanding of UK employment law. This role offers a competitive salary between £45,000-£50,000 plus benefits including healthcare and a pension scheme.

Benefits

Free car parking

Healthcare plan

Cycle scheme

Company pension contribution

Enhanced maternity and paternity

Qualifications

• Strong understanding of employee relations processes and UK employment law.
• Proven ability to manage HR operations effectively.
• Experience in data management and reporting in HR.

Responsibilities

• Lead and manage employee relations cases from start to finish.
• Develop and improve HR policies to comply with UK laws.
• Coordinate HR systems and ensure data integrity.

Skills

Employee Relations

HR Operations

People Data Management

Coaching

Compliance with UK Law

Cultural Engagement

Education

CIPD Qualification

Tools

Sage HR

Data Governance Tools

Job description

DEPARTMENT OVERVIEW

The Human Resources Department (HR) provides overall advice, guidance, and direction on all aspects of people management, as well as providing administrative support functions to the management of 900+ employees at various locations throughout the UK.

JOB OBJECTIVE

Support the Head of HR to lead and deliver high-quality, compliant, and commercially minded HR services across MJ Quinn—driving effective ER case management, HR operations, HR systems/MI and engagement initiatives.

KEY RESPONSIBILITIES

Employee Relations and Case Management

• Own the ER caseload end-to-end (e.g., disciplinaries, grievances, absence, capability), ensuring timely, fair, and legally compliant outcomes; coach managers and quality assure outcomes.
• Chair or support formal hearings as appropriate; ensure accurate documentation and outcomes tracking.
• Provide pragmatic advice on complex matters (e.g., TUPE, redundancy, settlement) and instruct external counsel where required, partnering closely with the Head of HR/HR Director for risk bearing cases.

HR Operations, Policy & Governance

• Maintain and continuously improve HR policies, handbooks, and processes to reflect UK employment law and MJQ’s operating model; lead scheduled policy reviews and rollouts.
• Ensure right-to-work processes, onboarding/offboarding, contractual documentation, and reference checks are robust and auditable.
• Partner with Payroll/Finance to ensure accurate and timely pay changes, allowances, and benefits.
• Communicate all policies and procedures and updates clearly to all employees.

HR Systems, Data & MI

• Act as functional lead for Sage HR and coordinate with Sage People Payroll stakeholders to optimise workflows and data integrity; drive reporting and dashboarding for leadership (headcount, attrition, ER metrics, absence, DEI).
• Work with the Head of HR to ensure people data governance (accuracy, security, retention) and statutory returns.

Talent & Performance

• Coordinate induction, probation, performance cycles, and development plans; enable managers with tools, capability, and coaching.

Reward, Benefits & Wellbeing

• Support annual pay review, remuneration proposals (REMCO), job evaluation, and benchmarking; ensure benefit enrolment and communications are clear and timely.
• Champion wellbeing initiatives, EAP promotion, and local engagement activities.

Culture, Engagement & DEI

• Promote MJQ values and behaviours; design local engagement plans (pulse surveys, action plans) and track delivery.
• Partner on DEI action plans (e.g. inclusive policies, accessibility improvements) and ensure compliant, inclusive processes.

Leadership & Team Development

• Provide day to day leadership, coaching, and workload management for HR Advisors/Assistants; set clear objectives, develop capability, and ensure service excellence.
• Model professional standards; uphold confidentiality, integrity, and accountability in all HR activities.
• Contribute to HR strategy and roadmaps with the Head of HR.
• Collaborate with the Head of HR to support with projects or heavy workload.

TERMS AND CONDITIONS

• Department: People and Culture
• Reports to: Head of HR
• Hours of Work: 9am-5pm Monday-Friday, 35 hours per week
• Rate of Pay: £45,000-£50,000 per annum plus £3,600 Car Allowance per annum
• Work Location: MJ Quinn, Oak House, Overbrook Lane, Knowsley, L34 9FB
• Travel Requirements: May need to support staff at other office locations.
• Holiday Entitlements: 6.6 weeks per annum, inclusive of bank holidays and company shutdowns.
• Benefits: Free car parking, 2 x death in service benefit, healthcare plan, cycle scheme & company contribution pension scheme, enhanced maternity and paternity.

DIVERSITY STATEMENT

MJ Quinn is committed to an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.

SUSTAINABILITY

MJ Quinn is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business. Our sustainability goals are shaped in accordance with wider business objectives and the core foundations of sustainable development. We have a strong history of engaging with our people and we view sustainability no differently. For MJ Quinn this means creating space for proactive participation in the discussions that shape our sustainability aspirations, learning opportunities at all levels, and harnessing employee passion.