HR Manager

Motability Foundation; Harlow; On-site; GBP 60,000 - 65,000; Full time

Job summary

A leading nonprofit organization in Harlow is seeking an HR Manager to lead day-to-day HR operations. This role involves managing HR Coordinators, ensuring compliance with UK employment laws, and providing strategic advice to managers. The ideal candidate will have strong people and organizational skills, alongside a solid understanding of HR systems. This position offers salary between £60,000 to £65,000 per annum, along with comprehensive benefits including private healthcare and generous holiday allowance.

Benefits

26 days of holiday per year

Life Assurance of four times your salary

Enhanced Parental Leave

Private healthcare with BUPA

Employee assistance programme

Qualifications

• 5+ years of HR management experience.
• Experience business partnering in HR roles.
• Ability to manage operational staff effectively.

Responsibilities

• Lead and manage HR operations and team.
• Ensure compliance with HR policies and UK law.
• Use HR data to inform decision making.

Skills

Strong people skills

Strong organisational skills

Understanding of UK employment law

Stakeholder management

Competence with HRIS and Microsoft Office

Education

CIPD qualification Level 5 or equivalent

Relevant HR/business qualification

Tools

SelectHR

Workable

Job description

Salary: £60,000 to £65,000 per annum

Hours: Full time, 37.5 hours per week. Open to conversation on flexible and compressed working arrangements.

Reports to: Head of HR

Direct reports: 3

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

About the role:

A new and exciting role has arisen within our HR team as HR Manager to lead and execute day-to-day HR operations. You will support a team of HR Coordinators to ensure that every stage of the employee lifecycle is handled efficiently and accurately, in accordance with legislation, organisational policies, and best practice.

As part of the role, you will maintain consistency, quality, timeliness, and precision across all HR (including Recruitment) administration and employee relations work. In addition to leading HR operations, you will also serve as a business partner: advising and supporting managers in allocated parts of the organisation, diagnosing operational people issues, and helping to put in place practical, effective solutions, whilst supporting them in delivery of their people strategies.

What you will be doing:

• Lead, manage, coach, and allocate tasks to HR Coordinators; oversee daily workload and priorities, ensuring quality standards are maintained
• Lead annual reviews of HR operational processes, identifying and implementing improvements to enhance service standards and efficiency.
• Own the HR operational risk register, proactively identifying risks and supporting mitigation strategies.
• Be accountable for all aspects of the employee lifecycle ensuring timely and compliant completion of key processes
• Ensure integrity of employee records and that the HRIS (currently SelectHR) is used properly in terms of effectiveness and efficiency as well as data quality/compliance standards.
• Ensure compliance with UK employment law and internal HR policies in all operations; this includes handling policies, contracts, terms & conditions, and ensuring they are up to date and applied properly.
• Proactively use HR data and analytics to identify trends, inform decision-making, and drive continuous improvement in HR service delivery.
• Deliver strategic guidance and expert support to people managers for Employee Relations (ER) issues in line with allocated business areas* in relation to absences, performance issues, grievances, disciplinaries; support HRBP colleagues as required and escalating more complex or higher risk cases to Head of HR for guidance where required.
• Lead or support HR-related projects and change initiatives, including process improvements, policy updates, and system implementations ensuring we seek continuous improvement/evolving practices in line with best practice.

Your experience:

• Strong people skills: able to coach, guide, communicate clearly with staff and managers.
• Strong organisational skills; able to manage multiple tasks, priorities, deadlines.
• Demonstratable understanding of UK employment law and statutory HR compliance with experience of business partnering.
• Ability to manage and develop operational staff, driving continuous improvement and service excellence.
• Strong stakeholder management and influencing skills, with experience supporting managers and external partners.
• Competence with HRIS / HR systems, Microsoft Office and managing process flows. (The current HRIS is SelectHR and the ATS is Workable).
• CIPD qualification Level 5 or equivalent desirable but not necessarily essential.
• Relevant HR / business / administration qualification or equivalent experience.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Who are we?

We are building a future where all disabled people have the transport options to make the journeys they choose.

We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

Why choose us?

We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.

We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.

We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.

We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.

A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:

• 26 days of holiday per year - with an option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension - Up to 20%, inclusive of a 10% non-contributory addition and Motability. matching your contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare with BUPA and Medicash Health Plan.
• Employee assistance programme including GP appointments, eye tests, flu vaccinations, enhanced sick pay and free Gym and Yoga sessions.
• Enhanced Parental Leave inclusive of Adoption Pay.
• Free parking, electric charge points and a minibus service to and from the town centre and train station for those using public transport to reach us.
• Fruit and breakfast snacks and a dress for your day dress code.
• Learning and development opportunities, to encourage and empower everyone to grow.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.

As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.

To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.