HR Manager

King's College London; Greater London; On-site; GBP 52,000 - 68,000; Full time

Job summary

King's College London is seeking an experienced HR professional to join the Estates & Facilities directorate as a People Partner. You will lead ER casework, advise managers, and work with stakeholder groups across the university to align people strategies with operational needs.

The role requires strong employment law knowledge, people leadership, and the ability to deliver practical, commercially informed HR support in a large university environment.

Qualifications

• Demonstrable experience of managing a range of HR and employee relations issues with frontline staff.
• Up to date knowledge of employment law and HR best practice.
• Experience managing multiple case types and advising managers on ER issues.
• Excellent written and verbal communication with stakeholders at different levels.
• Experience providing ER advisory services balancing legal risk and employee experience.
• Well organized with ability to prioritize and meet deadlines.
• Ability to analyse HR data, run reports and identify patterns.
• Desirable - experience in a large, complex environment.
• Desirable - experience in a unionised environment.

Responsibilities

• Build relationships with stakeholders across client groups, acting as trusted HR partner.
• Manage formal and informal ER casework with risk-based commercial advice.
• Allocate casework within the team and ensure timely, policy-compliant handling.
• Lead on complex ER cases as needed.
• Coordinate employment tribunal activity, including data gathering and reporting.
• Provide hands-on coaching to frontline management on people issues.
• Support HR-related project work and implementation of people initiatives.
• Support processes around organisational change, restructuring and TUPE.
• Provide consistent HR guidance to managers on policies and best practices.
• Address more complex queries escalated from HR operations.
• Analyse absence and case data to identify trends and proactive actions.
• Develop and mentor HR Advisors and Coordinators.

Skills

ER casework

Employment law

Stakeholder management

People management

HR analytics

Communication

Education

HR qualification (CIPD etc)

Tools

HRIS software

Job description

An opportunity to join a world leading University HR provision with an immediate start available.

Role Purpose

The People Partnering team is the front face of HR, responsible for working with the Directorates andFaculties to align our vision and our people. This role reports to the People Partner and is responsible for providing dedicated support within the Estates and Facilities directorate on a full range of people matters. Estates and Facilities is the largest professional services directorate at Kings College London, with adiverse range of frontline and operational staff covering areas such as cleaning, security, catering,engineering and campus operations. The HR Manager will manage a team of two HR Advisors and a HRCoordinator and be responsible for managing ER casework and providing HR support to stakeholders across your specific client groups within the directorate. You will need a strong understanding of employment law and best practice as well as the ability to assess risk and
act commercially in advising on these matters.

Key Responsibilities

• Build strong relationships with stakeholders across your client group, establishing yourself as a trusted partner on people issues.
• Responsible for formal and informal ER casework across your client group, ensuring the team provide support and guidance to managers at all stages of the process, with risk based and commercial advice.
• Allocating casework amongst the team, ensuring it is managed in line with university policy and in a robust and timely manner.
• Leading on complex casework as needed.
• Manage and coordinate employment tribunal activity, including completion of reports, gathering of data and liaising with legal advisors.
• Work with the team to provide hands on coaching and support to frontline management, ensuring we build capability in the handling of people issues.
• Support the People Partner with HR related project work within your client areas and assist with the hands-on implementation of relevant people initiatives.
• Support processes around organisational change, organisational restructuring and TUPE.
• Provide consistent HR advice to managers, including on College policies, employment best practice and the application of these to day to day management.
• Involvement in resolving more complex queries which are escalated from the HR operations team.
• Analysis of absence and casework data to identify trends and proactive approaches to address challenges.
• Management and development of HR Advisors and HR Coordinator.

Skills and Experience

• Demonstrable experience of managing a range of HR and employee relations issues with a frontline workforce
• Up to date knowledge of employment law and employment practice, with a sound judgement in HR and ER matters
• To have experience of the management of multiple types of case work management and advising managers on a full range of employee relations issues
• Excellent written and verbal communication skills, with the ability to engage with
  stakeholders at a range of different levels
• Experience of providing an employee relations advice service to stakeholders that balances commerciality, legal risk and the employee experience
• Well organised, with the ability to prioritise effectively and deal calmly with deadlines and competing priorities
• Ability to work effectively with HR data, to run reports and look for patterns and insights.
• Desirable - Experience of working in a large, complex environment
• Desirable - Experience of working in a unionised environment

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