HR Manager

You Recruitment; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading software service solutions company is seeking a confident HR Manager to manage HR operations across the UK, India, and the USA. This role involves overseeing employee relations, onboarding, and ensuring compliance with UK employment law. The ideal candidate will have solid HR management experience and a CIPD Level 7 qualification. Join a people-focused business and help enhance HR processes throughout the organization.

Qualifications

• Experience in employee relations and HR operations.
• Familiarity with HR processes across multiple countries.
• Ability to manage HR policies and compliance.

Responsibilities

• Lead HR operations across the UK, India, and the USA.
• Manage onboarding, contracts, and off-boarding processes.
• Support payroll and benefits administration.

Skills

Hands-on experience managing HR systems

Understanding of UK employment law

Excellent organisational skills

Strong communication skills

Solution-focused approach

Education

CIPD Level 7 or equivalent qualification

Job description

About the role

Our client, a long‑standing and well‑established software service solutions company, is looking for a confident, hands‑on HR Manager to take ownership of day‑to‑day HR operations and ensure people‑processes run seamlessly across their global teams.

This role demands someone who combines practical HR expertise with a genuine care for people. You'll act as a trusted partner to managers and employees alike, ensuring everything from onboarding through to off‑boarding runs smoothly and that policies, systems and culture keep pace with a business evolving in the tech space.

If you're ready to make a meaningful impact in a global, people‑focused business where HR truly matters, we'd love to hear from you.

What you'll be doing

As HR Manager, you'll lead the charge in making HR work efficiently and effectively across the business.

HR Operations

• Manage day‑to‑day HR activities across the UK, India and the USA.
• Oversee onboarding, contracts, engagement initiatives and off‑boarding with accuracy and care.
• Act as the first point of contact for employee queries, offering clear and timely HR guidance.

Performance & Engagement

• Manage the Competency Framework and Coach & Connect cycles to support development and career growth.
• Coordinate probation reviews, performance conversations and engagement check‑ins.
• Keep engagement high through proactive communication and follow‑up.

Compliance & Administration

• Maintain and update HR policies and processes across all entities.
• Support payroll, benefits and HR system accuracy.
• Handle employee‑relations matters fairly, confidentially and in line with best practice and policy.

Projects & Reporting

• Deliver HR initiatives and improvement projects on time and to a high standard.
• Prepare reports, track key HR metrics and share insights with senior management.
• Collaborate with Finance, Recruitment and IT to ensure cross‑departmental alignment.

What we're looking for

• Hands‑on experience managing HR systems, processes and employee relations.
• Strong understanding of UK employment law; familiarity with India or US practices is a strong plus.
• CIPD Level 7 or equivalent qualification.
• Excellent organisational, communication and prioritisation skills.
• A practical, solution‑focused approach – you make things happen!