Role Overview
This is a hands‑on, strategic role for an HR professional who can balance day‑to‑day operational needs with longer‑term cultural and organisational development. You’ll take ownership of all HR activity across the business — from recruitment and policy development to performance management and employee engagement.
You’ll work closely with senior leadership to define company values, build a strong and inclusive culture, and ensure that our people processes evolve in line with growth.
Key Responsibilities
- Develop and deliver a comprehensive Company Handbook that reflects our policies, values, and ways of working.
- Create a Culture and Values deck that clearly communicates The Despatch Company’s identity, purpose, and employee value proposition.
- Audit and update all existing HR policies, ensuring they are compliant with UK employment law and consistent with best practice.
- Recruit all UK‑based staff, managing end‑to‑end hiring processes — from job design and advertising through to onboarding and retention.
- Manage and support the HR Assistant based in Türkiye, ensuring alignment and consistency in policies, documentation, and people practices across regions.
- Oversee performance management processes, ensuring line managers conduct regular reviews and provide constructive feedback.
- Coach and develop line managers to improve their people management skills and confidence, fostering a positive, performance‑driven culture.
- Partner with leadership to address employee relations matters sensitively and professionally.
- Monitor HR metrics and provide insight on workforce trends, turnover, and engagement.
About You
- Proven experience as an HR Manager or Senior HR Business Partner within a growing organisation.
- Strong understanding of UK employment law, HR best practice, and policy development.
- Excellent communication and interpersonal skills, with the ability to influence and coach others.
- Experience managing or coordinating international HR operations.
- A balance of strategic thinking and hands‑on execution.
- Able to demonstrate that they are organised and have attention to detail.
Location
We are located at Unit 76, Warfield Road, Driffield YO25 9FQ