HR Helpdesk Associate: Onboarding & Policy Support

Skanska UK Plc; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading construction firm in Watford is seeking an HR Associate to manage HR queries and the employee lifecycle. The role involves handling employee relations, compliance with HR practices, and supporting onboarding processes. Ideal candidates will have experience in HR with a strong emphasis on customer service, excellent communication skills, and attention to detail. This position offers a dynamic work environment focused on continuous improvement.

Qualifications

• Previous experience within an HR environment with a focus on query resolution and process administration.
• High attention to detail and excellent customer service skills.
• Aptitude to learn new systems and software.

Responsibilities

• Provide first line response to HR queries through the HR helpdesk.
• Ensure activities comply with UK legislation and company policies.
• Manage the new starter/on-boarding process and documentation.

Skills

HR query resolution

Process administration

Customer service

Detail-oriented

Communication skills

MS Office proficiency

Job description

A leading construction firm in Watford is seeking an HR Associate to manage HR queries and the employee lifecycle. The role involves handling employee relations, compliance with HR practices, and supporting onboarding processes. Ideal candidates will have experience in HR with a strong emphasis on customer service, excellent communication skills, and attention to detail. This position offers a dynamic work environment focused on continuous improvement.