HR Generalist, Production

NBC Universal; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading media and entertainment company in London is seeking a Production HR Generalist to provide HR support across UK-based productions. The ideal candidate will have strong HR generalist experience, particularly in employee relations, and be highly organized with excellent interpersonal skills. This hands-on role involves regular travel to production sites and requires proficiency in HRIS systems like SAP and myHR.

Qualifications

• Experience in an HR generalist or business partner role within media or entertainment.
• Strong background in handling employee relations matters.
• Ability to travel regularly to production sites across the UK.

Responsibilities

• Serve as an HR partner to production teams throughout the employee lifecycle.
• Manage employee relations matters professionally and discreetly.
• Support onboarding, offboarding, and HR systems operations.

Skills

HR generalist experience

Employee relations

Interpersonal skills

Attention to detail

Microsoft Office proficiency

Education

CIPD qualification or equivalent

Tools

SAP

myHR

Job description

• Business Segment: Universal Television Entertainment

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Team Overview

The Production HR team partners closely with our International Film, TV, and Theatrical productions, providing expert HR guidance and support across the full production lifecycle. We work hand-in-hand with Heads of Department and production leadership, both on set and behind the scenes, to ensure a seamless and people-first experience for all crew and talent.

Position Overview

As a Production HR Generalist, you will play a key role in delivering high-impact HR support to our UK-based productions and in-house production companies (Prod-Cos). You’ll be a trusted advisor to both freelance and staff teams, ensuring compliance, consistency, and care in every interaction. This is a dynamic, hands-on role that requires a proactive, adaptable, and solutions-focused HR professional.

What You’ll Do

Production HR Partnership

• Serve as a dedicated HR partner to production teams, providing guidance across the full employee lifecycle.
• Attend production offices and sets regularly to offer in-person support and build strong relationships with crew and leadership.
• Act as a point of contact for Prod-Co employees and freelance contractors, addressing queries and concerns with empathy and efficiency.
• Deliver and manage “Respect in the Workplace” (RITW) training across productions, ensuring full compliance and accurate attendance tracking.
• Coordinate and support production-wide meetings, including kick-off sessions and HR briefings.

Employee Relations & Compliance

• Manage employee relations matters with discretion and professionalism, including investigations, disciplinary actions, and conflict resolution.
• Partner with the Employment Law team to ensure alignment with internal policies and legal standards.
• Maintain up-to-date knowledge of employment law, union agreements, and industry best practices.

HR Operations & Systems

• Support onboarding, offboarding, and employee changes in HR systems (SAP, myHR), including drafting documentation and ensuring data accuracy.
• Oversee payroll coordination for Prod-Co staff, ensuring timely and accurate submissions.
• Set up and promote access to the Employee Assistance Programme (EAP) for productions.

Strategic Projects & Initiatives

• Collaborate with Global Production HR on initiatives that enhance the production employee experience.
• Contribute to broader HR programs such as performance management, succession planning, and compensation reviews.
• Lead or support special projects as assigned.

Qualifications

What You’ll Bring to the Role

• Proven experience in an HR generalist or business partner role, ideally within media, entertainment, or a fast-paced creative industry.
• Strong background in employee relations, including conducting investigations and managing sensitive cases.
• Excellent interpersonal skills with the ability to build trust and influence at all levels.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Proficient in Microsoft Office and HRIS systems (e.g., SAP, myHR).
• Willingness and ability to travel regularly to production sites across the UK and occasionally in Europe.

Preferred:

• CIPD qualification or equivalent HR training.
• Experience supporting freelance or contract-based workforces.
• Familiarity with union environments and production-specific HR challenges.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].