HR Generalist

ESP; United Kingdom; On-site; GBP 34,000 - 38,000; Full time

Job summary

A growing global team in the UK is seeking an experienced HR Generalist to support a variety of HR disciplines. You will partner with managers, handle employee relations, and contribute to training initiatives. The ideal candidate has a proactive mindset and a CIPD Level 3 qualification. This role offers a competitive salary and a collaborative work culture where individual growth is encouraged.

Qualifications

• Experience as an HR Generalist or HR Advisor in a fast-paced, evolving organisation.
• Solid understanding of HR best practice and employee relations.
• Strong interpersonal and communication skills.

Responsibilities

• Partner with managers across the business to deliver practical, people-focused HR support.
• Manage and advise on employee relations matters.
• Support organisational change and employee engagement initiatives.

Skills

HR best practice

Employee relations

Interpersonal skills

Organisational skills

Education

CIPD Level 3 qualification

Job description

29th October, 2025

HR Generalist – Join a Growing Global Team
Location: Reading HQ, UK
Permanent Roles
Salary ranges between £34K - £38K as is dependant upon relevant experience

Are you a passionate and proactive HR professional looking for a role where no two days are the same? We’re expanding our HR team to support our continued global growth. Headquartered in the UK, our organisation now employs over 650 talented people across 25 country entities, and we’re proud of the vibrant, hands-on culture that’s powered our success.

As an HR Generalist, you’ll be at the heart of it all — supporting a wide range of HR disciplines, from essential administration to complex employee relations, training, and engagement initiatives. You’ll partner with managers and employees across our global operations, providing trusted guidance that helps teams thrive. This is a fantastic opportunity to grow within a dynamic, international business that truly values learning, collaboration, and continuous improvement. We don’t claim to be perfect, but we learn and grow together — and we celebrate every success along the way.

What You’ll Do

• Partner with managers across the business to deliver practical, people-focused HR support.
• Manage and advise on employee relations matters (disciplinary, capability, grievance).
• Support organisational change and employee engagement initiatives.
• Oversee accurate HR record keeping and compliance processes.
• Coach and support HR administrators, fostering knowledge and confidence.
• Contribute to training design and implementation across our teams.

What You’ll Bring

• Experience as an HR Generalist or HR Advisor in a fast-paced, evolving organisation.
• Solid understanding of HR best practice and employee relations.
• Strong interpersonal and communication skills — confident, approachable, and empathetic.
• A proactive, hands-on mindset with excellent organisational skills.
• Ideally, CIPD Level 3 qualification (or working towards).

Why Join Us

Our mission is simple — to delight every customer, every time, by having the best people delivering the best service anywhere in the world. We believe in empowering our people to grow, connect, and make an impact. You’ll find a workplace defined by passion, respect, honesty, and collaboration, where your voice is valued, and your growth is encouraged. If you’re ready to make a difference in a global, people-centred business, we’d love to hear from you.

Who are we?
Since 1992, ESP Global Services has been delivering 24/7 IT support to over 200 customers worldwide. From on-site engineers to our multilingual service desk, we keep businesses running in fast-paced, complex industries. We’re a global team with one shared vision: to exceed expectations and delight customers every time. Fully ITIL-aligned and ISO-accredited, we work to the highest standards of service, security, and integrity. ESP Global Services is an equal opportunity employer.

Apply now and help us build the next chapter of our success.