HR & Engagement Coordinator

Manpower; East Midlands; Hybrid; GBP 26,000; Full time

Job summary

A recruitment agency in the East Midlands is seeking an HR & Engagement Coordinator to drive HR practices, support recruitment efforts, and ensure compliance. You will work closely with clients to achieve performance targets, maintain high satisfaction rates, and foster employee relations. The ideal candidate should possess strong communication skills and adaptability, alongside a solid understanding of HR practices. This role offers a base salary of £26K plus bonuses.

Qualifications

• Strong business and commercial acumen.
• High learnability and ability to interpret complex business data.
• Excellent communication skills, including presenting to senior management.
• Experience managing teams and developing client relationships.
• Knowledge of recruitment processes and HR practices.

Responsibilities

• Support and coach on employee relations and recruitment.
• Respond to workforce and client queries accurately.
• Maintain accurate records on KPIs and client deliverables.
• Ensure compliance with legal requirements and standards.
• Manage local recruitment campaigns for qualified candidates.

Skills

Adaptability

Drive

Endurance

Brightness

Tools

Word

Excel

PowerPoint

Job description

HR & Engagement Coordinator - Nottingham & Derby

Salary 26K Base, plus a quarterly Stboost up to 750 and an annual profit related bonus

3 days based on site (2 days in Nottingham and 1 day in Derby)

Manpower are proud to be looking for a HR & Engagement Coordinator to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive HR practices, Payroll and Recruitment, deliver exceptional service, and make a real impact on a growing account.

Job Purpose:

The HR & Engagement Coordinator is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence.

Key Responsibilities:

Client & Employee Relationsagent:

• Support, advise, and coach on employee relations, recruitment, selection, and change management.
• Respond to contingent workforce and client queries accurately and promptly.
• Monitor workforce attrition and implement retention initiatives.
• Maintain high worker and client satisfaction (NPS), escalating issues where necessary.
• Consult with client stakeholders on employment matters, ensuring compliance and duty of care.

Service Delivery & Reporting:

• Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.
• Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.
• Provide market insights and support business growth opportunities.
• Champion Manpower's brand and values in all client interactions.

Compliance & Risk Management:

• Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.
• Identify, respond, and escalating risks that could impact contractual obligations.
• Maintain high levels of administrative compliance and accurate documentation.

Recruitment & Workforce Fulfilment:

• Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.
• Proactively identify and meet additional recruitment and fulfillment needs.
• Coordinate and maintain staffing levels, responding with agility to changing client requirements.
• Manage local recruitment campaigns to ensure a pipeline of qualified candidates.
• Ensure high levels of onboarding compliance pev continuous workforce engagement.

Other Responsibilities:

• Participate in ad-hoc projects and initiatives to support the wider team.
• Build strong relationships with internal and external stakeholders.

Key Attributes:

• Adaptability: Comfortable with ambiguity, complexity, and change.
• Drive: Energetic, motivated, and focused on delivering results.
• Endurance: Resilient, tenacious, and able to thrive in a fast‑paced environment.
• Brightness: Intellectually curious, continuously learning, and sharp in problem‑solving.

What You Will Bring:

• Strong business and intertwined commercial acumen.
• High learnability and ability to interpret complex business data.
• Proficiency in IT tools including Word, Excel, and PowerPoint.
• Excellent communication skills, including presenting to senior management.
• Experience managing teams and developing client relationships.
• Knowledge of recruitment processes, HR practices, and business improvement methods.
• Proven experience managing complex projects.
• Strong personal brand and social capital.
• Agility and flexibility to meet evolving business demands.

Our Commitment:

At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment.

Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.