HR Co-ordinator

Howden; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Reasonable adjustments

Job summary

Howden is seeking an HR Coordinator to join the Specialty division, delivering high-quality HR services across the employee lifecycle. You will support data management, HR queries, and HR systems while ensuring a seamless experience for colleagues and managers globally.

You’ll work within a cross-functional HR team, handling data requests, reporting in Workday, and contributing to improvements in people processes in a hybrid, collaborative environment.

Qualifications

• Deliver a proactive HR service across the full employee lifecycle from onboarding to offboarding.
• Coordinate lifecycle activities like new starters, job changes, and leavers with accuracy.
• Process HR admin in line with UK payroll deadlines and privacy requirements.
• Run exit interviews (excluding senior management) and feed insights to HR Partners.
• Maintain GDPR-compliant handling and reporting of people data.

Responsibilities

• Maintain and validate employee records across HR systems to ensure data accuracy.
• Produce reports and analytics in Workday (headcount, absence, talent, objectives).
• Support ER administration and occupational health administration where needed.
• Partner with HR Business Partners to deliver effective people solutions and support business objectives.

Skills

HR administration

HR operations

Workday

Stakeholder management

GDPR / data privacy

Education

CIPD qualification or study underway

Tools

Workday

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The role

We are looking for an HR Coordinator to join our Specialty division, supporting the delivery of high-quality HR services across the employee lifecycle. Working withinthe Specialty HR team, you will provide first-line HR support, ensure accurate people data management, and help deliver a seamless experience for colleagues and managers across the business.

What you’ll do

Employee Lifecycle & HR Administration

• Deliver a professional and people-focused HR service across the full employee lifecycle, from onboarding through to offboarding.

• Coordinate employee lifecycle activities including new starters, job changes, family leave and leavers.

• Process HR administration in line with international and UK payroll deadlines and business requirements.

• Proactively run exit interviews for members of staff (excl. senior management), informing the HR Business Partners of any key business insights and feedback.

• Support with the occupational health administration process.

• Support the HR Business Partners with ER administration.

HR Systems, Data & Reporting

• Maintain and validate employee records to ensure data accuracy across HR systems and that notifications are sent to the correct business stakeholders.

• Maintain, produce and prepare reports and analytics utilising Workday e.g. headcount, absence, talent, objectives etc.

• Create and maintain(international)Workday profiles, when required.

• Handle people data requests in line with GDPR and confidentiality requirements.

Employee Support & Experience

• Support colleagues and managers with HR queries, policies, systems and processes, promoting and upskilling on self-service where appropriate.

• Support the employee experience offamily related policies (maternity/paternity/parental leave).

• Support the implementation of initiatives to foster a positive work environment and enhance employee engagement.

Talent, Development & Performance

• Support the identifyingoftraining needs and assist in the creation of career development plans for employees.

• Support the annual compensation, promotions, and performance review processes.

• Partner closely with Talent Acquisition to support a seamless candidate-to-employee experience.

• Support(international)hiring processes and issues documentation, when required.

Continuous Improvement & Collaboration

• Work with theCentres of Excellence and in particular theHR Employee Services team and HR Information Services team to improve processes, drive greater automation, and efficiencies.

• Identify opportunities for process improvement, automation and operational efficiency across HR services.

• Collaborate with HR Business Partners and Centres of Excellence to deliver effective people solutions and support business objectives.

Any other duties as reasonably required.

Who we’re looking for

• Experienceworking within an HR administration, HR operations or HR shared services environmentis considered advantageous.

• Experience supporting employee lifecycle activities and responding to HR-related queries.

• Strong stakeholder management skills with the ability to build effective working relationships acrossHR and thebusiness.

• Proven ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.

• Experience using HR systems, with exposure to Workday considered advantageous.

• Understanding of payroll processes and the importance of data integrity within HR operations.

• Experience handling confidential employee information and working within data protection requirements.

• CIPD qualification or working towards CIPD is desirable.

• Strong written and verbal English communication skills.

• An inquisitive nature with the desire to seek things through to resolution.

• Good numeracy, organisation and administrative skills with excellentcommunication andattention to detail.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)