HR Co-Ordinator

Birmingham City University; England; On-site; GBP 28,000 - 33,000; Full time

Job summary

A prominent UK University is seeking an HR Administrator to deliver high-quality administrative support throughout the employee lifecycle. This full-time role involves providing advice on HR policies, maintaining records, and ensuring compliance with procedures. Ideal candidates will have relevant experience, strong IT skills, and a commitment to high-quality service. The appointed candidate will be employed through the university's subsidiary and is expected to contribute to an inclusive environment.

Qualifications

• Experience in a similar HR role is essential.
• Ability to provide first-line advice and guidance on HR matters.
• High standard of IT skills including MS Office required.

Responsibilities

• Serve as a point of contact for staff regarding HR issues.
• Maintain high levels of customer service in person and online.
• Undertake HR administration tasks to a high standard.
• Input and maintain accurate data in HR systems.
• Take minutes in meetings.

Skills

HR policy comprehension

Customer service

Data entry accuracy

IT proficiency (MS Office)

Organizational skills

Education

Relevant vocational qualification or equivalent experience

Tools

HR information systems

Ivanti

Job description

Department HR Shared Services Location Joseph Priestley Building Salary £28,287 to £32,006per annum Permanent Post Type Full Time Release Date 19 December 2025 Closing Date 23.59 hours GMT on Monday 12 January 2026 Reference H125006

Please note: this opportunity is only available to current employees of the University

This role also involves delivering high-quality HR administrative support across the employee lifecycle, ensuring compliance with policies and procedures, and contributing to the smooth operation of the HR function. Your duties will include, but not be limited to the following:

• Being a point of contact for University staff to provide advice on routine HR issues including policies & procedures, terms and conditions of employment, and contract queries.
• Maintaining high levels of customer service face to face and via our online enquiry system, Ivanti.
• Undertake a full range of HR Administration to a high standard, including letters, contracts, pay changes and terminations.
• Inputting data to our HR information system and ensure records are maintained accurately and kept up to date.
• Take notes of minutes of informal and formal meetings.

You will have relevant experience in a similar role preferably within an HR team, with experience in providing first-line advice and guidance on HR policies and people management matters. You will have a relevant vocational qualification or equivalent work experience, with a high standard of IT skills including MS Office and HR information systems or similar databases. You will be highly organised, detail-oriented, and able to manage multiple priorities effectively.

Informal queries in relation to this opportunity are very welcome, and should be directed to Jenny Wain, HR Administration Manager, at [e-mail] .

The selection process will include an interview and a work-related exercise element, and full details will be provided to shortlisted candidates in advance.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.