HR - Business Support Officer

The Olive School, Birmingham; Greet; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dedicated primary school in Greet is seeking a talented individual for a business support role. The candidate will provide exceptional service to pupils and staff, ensuring smooth daily operations. Required qualifications include good literacy and numeracy skills and experience in administration. This position offers a rewarding opportunity to contribute to the educational environment.

Benefits

Competitive salary

Generous holiday entitlements

Professional development opportunities

Qualifications

• Candidates must have good literacy and numeracy skills.
• Experience in an administrative setting is required.
• Proficiency in using ICT packages is essential.

Responsibilities

• Provide exceptional business support to pupils, teachers, and other stakeholders.
• Deliver outstanding customer service and develop strong relationships.
• Maintain high levels of organization to support daily operations.

Skills

Organizational skills

Customer service skills

Proficiency in ICT

Literacy skills

Numeracy skills

Education

5 GCSEs including English and Maths at grade 9-4 / A-C

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About the Olive School, Birmingham

The Olive School is a Muslim faith‑based primary school for children aged 4 to 11 that welcomes pupils from all faiths and none. Opened in Sparkhill in 2016, it holds a leadership specialism and was graded ‘Outstanding’ by Ofsted during its first inspection in June 2019. At the February 2025 inspection the school was commended for maintaining the same high standards of academic excellence, teaching, character development and behaviour.

About Star Academies

Star Academies is a high‑performing multi‑academy trust running more than 30 primary and secondary schools. We are a values‑based organisation dedicated to improving the life chances of young people in areas of social and economic deprivation. Professional development is key to our success, and we continually invest in our employees through the Star Talent Academy. The trust offers competitive salaries, pension schemes, generous holiday entitlements and healthcare cash plans.

Position Summary

We are looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help deliver an outstanding learning environment for our young people.

Responsibilities

• Provide exceptional business support to pupils, teachers and other stakeholders.
• Deliver outstanding customer service and develop strong relationships across the school and the Star community.
• Maintain high levels of organisation and specialist technical skills to support daily operations.

Qualifications

• 5 GCSEs including English and Maths at grade 9‑4 / A‑C.
• Experience of working in an administrative setting.
• Good literacy and numeracy skills.
• Proficiency in using ICT packages.

Key Dates

Closing Date: Sunday, 16 November 2025 at midnight.
Interview Date: To be confirmed.
Proposed Start Date: Monday, 1 December 2025.

Application Process

To apply for this vacancy please use the ‘Apply for job’ link below. Ensure your application form and supporting statement address all elements of the person specification. We will only consider candidates who meet the vast majority of the essential criteria outlined.

Our Commitment

Star Academies is committed to safeguarding, safe recruitment and promoting pupil welfare. We enlist rigorous pre‑employment checks and uphold equality and fairness in all recruitment and employment practices, explicitly opposing unlawful and unfair discrimination. We encourage diversity and aim for a workforce that reflects society, ensuring every employee feels respected and able to give their best.

Contact

For an informal and confidential discussion about the role please call us on 0121 657 7100.