HR - Business Support Officer

Teaching Vacancies; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A reputable educational institution in Birmingham is seeking a dedicated individual to provide exceptional business support service to pupils and teachers. The ideal candidate should have strong organisational and technical skills, experience in customer service, and hold 5 GCSEs including English and Maths. This role is pivotal in maintaining an outstanding learning environment and requires a commitment to safeguarding children's welfare.

Qualifications

• Extensive experience in delivering outstanding customer service.
• Ability to develop relationships within the school community.
• Experience working in an administrative setting.

Responsibilities

• Provide exceptional business support service to pupils and teachers.
• Help deliver an outstanding learning environment.
• Support the school's business support team.

Skills

Team player

Organisational skills

Technical skills

Customer service

Literacy skills

Numeracy skills

ICT proficiency

Education

5 GCSEs including English and Maths at grade 9-4/A*-C

Job description

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of working in an administrative setting.
• Good literacy / numeracy skills.
• The ability to effectively use ICT packages.

What the school offers its staff

About The Olive School, Birmingham

The Olive School, Birmingham is a Muslim faith-based, primary school for 4 to 11 year olds, which welcomes pupils from all faiths and none. We opened in Sparkhill in 2016 and, like all Star schools, we have a leadership specialism. We were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in June 2019. At our last inspection in February 2025, the school was commended for upholding the same high standards of academic excellence, teaching, character development and behaviour that resulted in the school’s previous ‘Outstanding’ rating.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.