HR Business Partner, PXT

Amazon.com, Inc; Llangynwyd; On-site; GBP 55,000 - 70,000; Full time

Job summary

Amazon.com, Inc. is seeking an HR Business Partner to drive a positive employee experience across our UK operations. You will advise managers, resolve complex HR issues, and influence policies and programmes at our fulfilment centres and delivery sites.

Based in a site in the United Kingdom, you will collaborate with unions where relevant, coach HR colleagues, and use data to inform priorities. This role offers opportunities for growth within Amazon's global HR team.

Qualifications

• Knowledge of local labor law.
• Experience in HR within an international, fast-paced and customer-driven environment.
• Experience in a call center, distribution center, or manufacturing environment.
• Experience supporting hourly employee client group.
• Experience with MS Office tools and HR Information Systems.

Responsibilities

• Own and deliver projects and drive progress towards business goals.
• Engage and coordinate with key stakeholders on data collection and policy implementation.
• Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues.
• Coach and develop HR colleagues and stakeholders across the business.
• Where relevant, co-ordinate with work councils and unions to drive positive employee relations.
• Analyse internal dashboards to create reports on key metrics for leadership.

Skills

Labor law knowledge

HR in international fast-paced env

Call center / distribution center / Mf

Hourly employee support

MS Office & HRIS

Education

Bachelor's degree or equivalent

Master's degree in Human Resources (preferred)

Tools

MS Office tools

HR Information Systems (HRIS)

Job description

Creating a culture where all our people feel encouraged and supported is what makes Amazon a great place to work. As an HR Business Partner, you'll drive a positive employee experience through your detailed grasp of HR programmes, processes, and tools, offering credible and clear HR advice to Amazon's managers. From resolving complex HR queries with colleagues to perfecting new policies and programmes, you'll be making a real difference in how Amazon operates.

Key job responsibilities

• Own and deliver projects and drive progress towards business goals
• Engage and coordinate with key stakeholders on data collection and policy implementation
• Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues
• Coach and develop HR colleagues and stakeholders across the business
• Where relevant, co-ordinate with work councils and unions to drive positive employee relations
• Analyse internal dashboards to create reports on key metrics for leadership

at your site A day in the lifeHR Business Partners get involved in a wide range of different projects and work with a mix of diverse stakeholders, all with one goal: to make Amazon a great place to work. You'll be based in an Amazon fulfilment centre, delivery station or sortation centre and will frequently use data to inform key decisions. From one day to the next, you could be taking the lead on a range of different projects or supporting senior stakeholders with developing strategies and carrying out regular talent reviews. You'll be taking a fresh look at our working culture and thinking of new ways to optimise them. You'll also be supporting new colleagues to develop and learn new skills, so as well as shaping our working culture, you'll be helping our colleagues grow. There will be plenty of opportunities for you to progress and shape your career at Amazon.

About the team

At Amazon, our HR department plays a vital role in looking after our people. Known as the People
Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world's most innovative, customer-centric and nimble businesses.We operate proactively and take a holistic approach to people management. Our team is 'Customer Obsessed' and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it's our job to insist on the highest standards and drive progress across Amazon's strategy and goals.

Basic qualifications

• Knowledge of local labor law
• Experience in HR within an international, fast-paced and customer-driven environment
• Experience in a call center, distribution center, or manufacturing environment
• Experience supporting hourly employee client group
• Experience with MS Office tools and HR Information Systems
• Bachelor's degree or equivalentPreferred qualification - Master's degree in Human