HR Business Partner

Restaurant Associates; City of Westminster; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading hospitality provider is seeking an HR Business Partner to oversee the HR strategy at various venues across the UK. The role focuses on service delivery, HR compliance, and talent development, requiring a strategic thinker with leadership experience in HR. Candidates should have CIPD Level 7 qualifications and at least 3 years in a generalist HR role. A hybrid working model is offered with opportunities for professional growth.

Benefits

27 days holiday + bank holidays

Competitive pension contribution

Enhanced maternity/paternity pay

Hybrid working flexibility

Free staff meals

Opportunities for growth within the business

Qualifications

• Minimum 3 years' experience in a similar HR Generalist role.
• Senior leadership experience from a contract catering background.
• Proven experience managing HR-related projects.

Responsibilities

• Collaborate on talent attraction and retention strategies.
• Oversee HR Compliance and Employee Relations.
• Manage talent development and leadership progression.

Skills

Strategic thinking

Talent development

Change management

Communication

Negotiation

Leadership

Education

CIPD Level 7 qualification

CIPD Level 5 qualification

Job description

Are you an inspiring leader and mentor, who has people at the heart of everything you do? Are you confident and experienced to take personal ownership and responsibility for the standards of HR service achieved with our people at Restaurant Associates Venues? We're looking for a HR Business Partner to lead and oversee the people side of diverse and excellent venues across the UK, with a strong focus on service delivery, commercial success, and people development, on a 12‑month maternity leave FTC. As the HRBP for Restaurant Associates Venues, you will be responsible for overseeing the delivery and compliance of our HR strategy across the diverse range of venues in our portfolio. This role is essential to the Strategy Team, whereby you are the point of contact for anything HR related. You will lead the HR function for Restaurant Associates Venues, which consists of five other team members located across the UK, with direct line management of one of this team. This role will work collaboratively with Restaurant Associates Group Head of People & Culture as well as the Managing Director of Restaurant Associates Venues. We offer a hybrid working model for this role, with our Head Office being based in Central London, with the flexibility to travel to our venues when required.

What We Offer

• 27 days holiday + bank holidays
• Competitive pension contribution offer
• Enhanced maternity/paternity pay
• Hybrid working flexibility
• Free staff meals whilst working at one of our venues
• A supportive, values‑driven culture within cohesive teams
• Opportunities for growth and development within a national business
• A chance to make a meaningful impact in a continuously growing sector

Responsibilities

• Collaborate with the Senior People Operations Manager on talent attraction, recruitment and retention strategies and execution for salaried positions in the business.
• Oversee and lead the HR Compliance, Employee Relations and HR Administration cycle within Restaurant Associates Venues, with support being provided centrally by our Shared People Services team at HQ, if required.
• Casual Workforce Management to minimise the need of agency staff support.
• Talent Development and Leadership Progression.
• Lead change projects, including TUPE processes.
• Develop and execute HR and Business Strategy, including business analytics.
• Support organisational culture and behaviour – working with General Managers to implement this at site level.
• Work with Learning & Development teams to continue successful delivery and rollout of the Restaurant Associates Venues inclusive induction/new starter journey.
• Demonstrate success in delivering financial, operational, and people‑based outcomes.

Qualifications

• Minimum 3 years' experience in a similar HR Generalist role.
• CIPD Level 7 qualified HR individual (Level 5 considered if substantial experience).
• Senior leadership experience, ideally from a contract catering background.
• Proven experience managing HR related projects, including implementation of new processes.
• Solid understanding of the contract catering industry and its diversity.
• Confident, courageous, and curious – able to lead through complexity and change.
• Strategic thinker with a growth mindset and a passion for innovation.
• Collaborative, empathetic leader who inspires teams and engages stakeholders at all levels with all things people related.
• Excellent communicator, negotiator, and decision‑maker.

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‑quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK, including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. We operate bespoke cafés and restaurants, as well as private events ranging from small meetings to large‑scale ground events of up to 1000 people. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work, collaborating with a wide range of teams and putting our people first. Restaurant Associates is an equal‑opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability‑led practices and have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.